University of Oulu

Saarela, Martti; Kauppila, Osmo; Niinikoski, Eija-Riitta; Muhos, Matti; Leviäkangas, Pekka. Public advisory services for early-stage companies in northern sparsely populated area. Int. J. of Innovation and Regional Development, 2015 Vol.6, No.4, pp.356 - 375. DOI: 10.1504/IJIRD.2015.074062

Public advisory services for early-stage companies in northern sparsely populated area

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Author: Saarela, Martti1; Kauppila, Osmo2; Niinikoski, Eija-Riitta1;
Organizations: 1Oulu Southern Institute, University of Oulu, Pajatie 5, 85500 Nivala, Finland
2Industrial Engineering and Management, University of Oulu, Pentti Kaiteran katu 1, 90014 Oulu, Finland
3Department of Construction Management Curtin University Kent Street, Bentley WA 610, Australia
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.6 MB)
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Language: English
Published: Inderscience, 2015
Publish Date: 2017-05-12


In developed countries, the public sector allocates substantial resources to support entrepreneurship. Current literature provides limited evidence on how public advisory services should be efficiently and effectively organised. This study investigated what the perceived significance and service level of public advisory services is. A single case study focusing on a sparsely populated region in Northern Finland was performed by carrying out orientation interviews and a customer survey. As a result of this study, the levels of successfulness and the importance of the public advisory services were clarified from the customers’ perspective. The results imply that the services are particularly important in the very beginning of the development of the business. It is also then when the most tailoring is called for. This research includes a novel sample, reflecting experiences particularly from a northern sparsely populated area. The perceived customer value of the services is a significant new viewpoint.

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Series: International journal of innovation and regional development
ISSN: 1753-0660
ISSN-E: 1753-0679
ISSN-L: 1753-0660
Volume: 6
Issue: 4
Pages: 356 - 375
DOI: 10.1504/IJIRD.2015.074062
Type of Publication: A1 Journal article – refereed
Field of Science: 520 Other social sciences
Copyright information: Copyright © 2015 Inderscience Enterprises Ltd. Published in this repository with the kind permission of the publisher.