University of Oulu

Simunaniemi, Anna-Mari; Saarela, Martti; Muhos, Matti. The early stages of growth in social and healthcare service business : an explorative study. In: Dermol, V. and Smrkolj, M. eds. MakeLearn 2017: Management Challenges in a Network Economy : Proceedings of the MakeLearn and TIIM International Conference, 17–19 May 2017, Lublin, Poland. pp. 135-142. http://www.toknowpress.net/ISBN/978-961-6914-21-5/MakeLearn2017.pdf

The early stages of growth in social and healthcare service business : an explorative study

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Author: Simunaniemi, Anna-Mari1; Saarela, Martti1; Muhos, Matti1
Organizations: 1University of Oulu, Kerttu Saalasti Institute, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.9 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe201706026989
Language: English
Published: ToKnowPress, 2017
Publish Date: 2017-06-02
Description:

Abstract

Numerous models have attempted to clarify management priorities during the early stages of business growth. However, universal models provide only limited use for a business in its context. This study focuses on an approach based on configuration theories that are concerned with the actual growth process, and how managerial problems can be dealt with during a firm’s growth through presumed typical stages of development. The aim is to clarify the early stages of growth in social and healthcare service business. In this multiple-case study, the applicability of a four-stage framework describing the early stages of growth in service business is tested in the context of social and healthcare business. Critical Incident Technique was applied in twelve semi-structured entrepreneur interviews focused on critical incidents in the early stages of business growth in Northern Finland. The findings of this study highlight the viewpoints of entrepreneurs and relate their experiences on the service business framework from a particular perspective of social and healthcare business. Entrepreneurship research is contextbased phenomenon that should preferably be focused on the behaviour of real-life entrepreneurs, paying attention to the dilemmas and problems they face and the way they deal with it. The present study was designed with this standpoint in mind. The analysis of the critical incidents in the early stages of growth helps produce a comprehensive description of how business growth is identified and described by social and healthcare entrepreneurs. The findings provide new insights into the growth and management of social and healthcare companies.

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Series: MakeLearn & TIIM
ISSN: 2232-3309
ISSN-E: 2232-3309
ISSN-L: 2232-3309
ISBN: 978-961-6914-21-5
Pages: 135 - 142
Host publication: MakeLearn 2017: Management Challenges in a Network Economy : Proceedings of the MakeLearn and TIIM International Conference
Host publication editor: Dermol, Valerij
Smrkolj, Marko
Conference: MakeLearn 2017 : Management Challenges in a Network Economy
Type of Publication: A4 Article in conference proceedings
Field of Science: 512 Business and management
Subjects:
Funding: This study was funded by European Social Fund through the Centre for Economic Development, Transport and the Environment in the North Ostrobothnia, Finland. This paper is a part of Booster for Social and Healthcare Entrepreneurs project.
Copyright information: © 2017 International School for Social and Business Studies. Published under the terms of the Creative Commons CC BY-NC-ND 4.0 License. Published in this repository with the kind permission of the publisher.
  https://creativecommons.org/licenses/by-nc-nd/4.0/