University of Oulu

Hassan, Naffisah Moh; Win, Khin Than; Oinas-Kukkonen, Harri (2016) Online patient education design features : are there any differences in opinion based on consumer’s stage of change? In: Proceedings of the 27th Australasian Conference on Information Systems (ACIS2016), University of Wollongong Faculty of Business, 2016.

Online patient education design features : are there any differences in opinion based on consumer’s stage of change?

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Author: Hassan, Naffisah Mohd1; Win, Khin Than2; Oinas-Kukkonen, Harri3
Organizations: 1Faculty of Business and Management Universiti Teknologi MARA (UiTM) Selangor Selangor, Malaysia
2School of Computing and Information Technology Faculty of Engineering and Information Science University of Wollongong NSW, 2522
3Information Processing Department Faculty of Information Technology and Electrical Engineering University of Oulu
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.5 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe201801081131
Language: English
Published: University of Wollongong Faculty of Business, 2016
Publish Date: 2018-01-08
Description:

Abstract

Patients’ stage of change towards their disease management plays an important role in healthcare. The aim of this study is to explore whether there are any differences in the patients’ perceptions toward the design features of online patient education according to the patients’ stages of change. Patients and carers who use chronic disease websites from Australia were invited to participate in the study to understand their perspectives on the design features. The statistical analysis package for the social science 19.0 (SPSS 19.0) and Smart PLS were used to perform statistical analysis for answering the research questions and related hypotheses. The results indicated that the patients’ perceptions tended to differ in terms of online patient education design features, interpretability and presentation of content, according to their stages of change. The patients, across different stages of change, did have differing perceptions regarding certain constructs within the online patient education design features.

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ISBN: 978-1-74128-267-2
Article number: 14
Host publication: Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016), 5-7 December 2016, Wollongong, N.S.W.
Conference: The 27th Australasian Conference on Information Systems, 5th-7th December 2016
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Subjects:
Copyright information: © 2016 authors. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
  https://creativecommons.org/licenses/by-nc/3.0/