University of Oulu

Rajanen, Mikko & Rajanen, Dorina (2018) Heuristic evaluation in game and gamification development. In: Koivisto, J. & Hamari, J. (eds) Proceedings of the 2nd International GamiFIN Conference Pori, Finland, May 21-23, 2018.

Heuristic evaluation in game and gamification development

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Author: Rajanen, Mikko1; Rajanen, Dorina1
Organizations: 1Interact Research Unit, University of Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.1 MB)
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Language: English
Published: RWTH Aachen University, 2018
Publish Date: 2018-09-11


Game development business has become very competitive, therefore it is very important to develop games that stand out from the vast amount of other competing game titles. Usability of the game is crucial to ensure game acceptance, which in turn will contribute to more sales and profit for the game company. Game usability can also contribute to better player engagement and better accomplishment of individual and organizational objectives in the case of gamification. One successful method to ensure good usability is heuristic evaluation, which has been proven useful also in game development. However, the existing heuristics are criticized for being too general to suit specific games. This study investigates the views and practices of the game companies regarding game usability heuristics and the extent to which they utilize heuristic evaluation as a game usability method. A series of surveys was conducted in the North American and North European companies and the results show that all game professionals view usability as being very important in games, however the extent of utilization of heuristic evaluation in game development is overrated. Implications for the development practice and research in games and gamification are discussed.

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Series: CEUR workshop proceedings
ISSN: 1613-0073
ISSN-E: 1613-0073
ISSN-L: 1613-0073
Pages: 159 - 168
Host publication: Proceedings of the 2nd International GamiFIN Conference. Pori, Finland, May 21-23, 2018
Host publication editor: Koivisto, Jonna
Hamari, Juho
Conference: GamiFIN Conference
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Copyright information: © 2018 The Authors. Copying permitted for private and academic purposes.