University of Oulu

Korhonen, O., Väyrynen K. &, Isomursu, M. (2018). Analyzing the Role of a Telemedicine System in Health Service Personalization. In B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Designing Digitalization (ISD2018 Proceedings). Lund, Sweden: Lund University. ISBN: 978-91-7753-876-9

Analyzing the role of a telemedicine system in health service personalization

Saved in:
Author: Korhonen, Olli1; Väyrynen, Karin1; Isomursu, Minna2
Organizations: 1Interact research unit, University of Oulu, Oulu, Finland
2Digital Design Department, IT University of Copenhagen, Copenhagen, Denmark
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
Persistent link:
Language: English
Published: Lund University, 2018
Publish Date: 2018-10-24


In this study, we analyze how a telemedicine system can be used in health service personalization. Telemedicine refers to the use of ICT to deliver health services at a distance. Through a case study, we identify and analyze how a telemedicine system used as a monitoring platform supporting home-based self-measurement of various parameters of Asthma and Diabetes, and measurement of International Normalized Ratio (INR) and Hypertension can support personalization of health service pathways. In our qualitative analysis, we analyzed personalization in the service level and identified three different roles the telemedicine system plays for health service personalization: generating user data, detecting anomalies, and supporting interaction. The results provide insight on the role of information systems in service level personalization.

see all

ISBN: 978-91-7753-876-9
Pages: 1 - 12
Host publication: Information Systems Development: Designing Digitalization (ISD2018 Proceedings), Lund University, Sweden, August 22-24, 2018
Host publication editor: Andersson, B.
Johansson, B.
Carlsson, S.
Barry, C.
Lang, M.
Linger, H.
Schneider, C.
Conference: International Conference on Information Systems Development
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Copyright information: © 2018 The Authors.