University of Oulu

Tervonen, J., Hautamäki, J., Heikkilä, M., Isoherranen, V. (2018) Survey of business excellence by knowledge gathering for industrial internet-of-things applications. International Journal of Management and Enterprise Development, 17 (4), 388. doi:10.1504/IJMED.2018.096256

Survey of business excellence by knowledge gathering for industrial internet-of-things applications

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Author: Tervonen, Jouni K.1; Hautamäki, Johanna2; Heikkilä, Marjo2;
Organizations: 1Kerttu Saalasti Institute, University of Oulu
2Centria University of Applied Sciences
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.7 MB)
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Language: English
Published: Inderscience, 2018
Publish Date: 2019-11-15


The internet-of-things (IoT) can change not only products but also companies’ whole business model. The goal of this article is to inform companies about the creation of business intelligence via utilisation of the industrial IoT. This review article assumes that combining business excellence, service design and knowledge gathering via data engineering into cognitive infocommunication (CogInfoCom) opens new possibilities to develop business ideas. These new possibilities are examined through a literature review on deployments of industrial IoT solutions. The survey responds to two research questions: what methods of knowledge gathering and business excellence are used in industrial IoT-based product, service and process innovations? How can knowledge gathering, business excellence and CogInfoCom methods be utilised to create added value in industrial IoT solutions? This survey reveals the richness and delicacy of these exploitation opportunities.

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Series: International journal of management and enterprise development
ISSN: 1468-4330
ISSN-E: 1741-8127
ISSN-L: 1468-4330
Volume: 17
Issue: 4
Pages: 388 - 410
DOI: 10.1504/IJMED.2018.096256
Type of Publication: A1 Journal article – refereed
Field of Science: 213 Electronic, automation and communications engineering, electronics
512 Business and management
Copyright information: Copyright © 2018 Inderscience Enterprises Ltd. Published in this repository with the kind permission of the publisher.