Hyysalo, Jarkko & Oivo, Markku & Kuvaja, Pasi. A Design Theory for Cognitive Workflow Systems. International Journal of Software Engineering and Knowledge Engineering 2017 27:01, 125-151. http://dx.doi.org/10.1142/S0218194017500061
A design theory for cognitive workflow systems
|Author:||Hyysalo, Jarkko1; Oivo, Markku1; Kuvaja, Pasi1|
1Faculty of Information Technology and Electrical Engineering, M3S, University of Oulu, P. O. Box 8000
|Online Access:||PDF Full Text (PDF, 0.3 MB)|
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe201901081547
|Publish Date:|| 2019-01-08
This paper addresses the design problem of providing cognitive support for workflow systems in software development. Software development is demanding knowledge work that requires creativity and adaptability to changing requirements and situations. This type of work involves cognitive actions that require substantial support in several forms in order to address needs such as collaboration, communication, knowledge management, awareness and transparency, and the coordination and structuring of the development processes. The literature and our empirical results show that there is a lack of cognitive support in current workflow models. Hence, we identify the need for a design theory for cognitive workflow systems (CWS). In this paper, such a theory is presented. The proposed design theory for CWS is validated through an action research intervention. This design theory has important implications from both research and practical perspectives. The results will help developers in their daily work, enhance the efficiency of the development processes, and facilitate decision-making activities.
International journal of software engineering and knowledge engineering
|Pages:||125 - 151|
|Type of Publication:||
A1 Journal article – refereed
|Field of Science:||
113 Computer and information sciences
This research is supported by the European ITEA2 program with national funding from Tekes (the Finnish Funding Agency for Technology and Innovation).
© 2017 World Scientific Publishing Company. Published in this repository with the kind permission of the publisher.