University of Oulu

Kuonanoja, L., Oinas-Kukkonen, H. (2018) Recognizing and Mitigating the Negative Effects of Information Technology Use: A Systematic Review of Persuasive Characteristics in Information Systems. Lecture Notes in Business Information Processing, 326, 14-25. doi:10.1007/978-3-319-96367-9_2

Recognizing and mitigating the negative effects of information technology use : a systematic review of persuasive characteristics in information systems

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Author: Kuonanoja, Liisa1; Oinas-Kukkonen, Harri1
Organizations: 1Faculty of Information Technology and Electrical Engineering, OASIS, University of Oulu
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
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Language: English
Published: Springer Nature, 2018
Publish Date: 2019-08-05


Although information systems and technology have brought many benefits into people’s everyday lives, not to mention society as a whole, they are also accompanied by negative consequences. For example, technostress, anxiety, and even different kinds of addictions are among the side effects of information technology use. Clearly, such negative consequences cannot be fully avoided, but at least some of them may be mitigated via good system design. In this study, we addressed the dark side of information technology use in everyday life and in a leisure context, reviewing contributions from the basket of eight information systems journals published between 2004 and early 2018. In our analysis, we utilized the Persuasive Systems Design model in order to recognize and analyze information system characteristics that may mitigate the negative consequences of information technology use.

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Series: Lecture notes in business information processing
ISSN: 1865-1348
ISSN-E: 1865-1356
ISSN-L: 1865-1348
ISBN: 978-3-319-96367-9
ISBN Print: 978-3-319-96366-2
Issue: 326
Pages: 14 - 25
DOI: 10.1007/978-3-319-96367-9_2
Host publication: Nordic contributions in IS research : 9th Scandinavian Conference on Information Systems, SCIS 2018, Odder, Denmark, August 5–8, 2018, Proceedings
Host publication editor: Müller, Sune Dueholm
Nielsen, Jeppe Agger
Conference: 9th Scandinavian Conference on Information Systems : SCIS 2018
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Copyright information: © Springer International Publishing AG, part of Springer Nature 2018. This is a post-peer-review, pre-copyedit version of an article published in Lecture Notes in Business Information Processing. The final authenticated version is available online at: