University of Oulu

V. Freitas, M. Perkusich, E. Mendes, P. Rodríguez and M. Oivo, "Value-Based Decision-Making Using a Web-Based Tool: A Multiple Case Study," 2017 24th Asia-Pacific Software Engineering Conference (APSEC), Nanjing, 2017, pp. 279-288. doi: 10.1109/APSEC.2017.34

Value-based decision-making using a web-based tool : a multiple case study

Saved in:
Author: Freitas, Vitor1; Perkusich, Mirko2; Mendes, Emilia1;
Organizations: 1M3S, Faculty of Information Technology and Electrical Engineering, University of Oulu, Finland
2Embedded Systems and Pervasive Computing Lab, Federal University of Campina Grande, Brazil
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
Persistent link:
Language: English
Published: Institute of Electrical and Electronics Engineers, 2017
Publish Date: 2019-04-04


Context: To remain competitive, innovative and to grow, companies should use a value-based decision-making where decisions are the best for that company’s overall value creation. However, without tool support, the use of explicit value propositions and aggregation of different key stakeholders’ decisions during decision-making may be a challenge for many companies.

Goal: The goal of this paper is to investigate the extent to which a Web-based tool for value-based decision-making can successfully support stakeholders’ decision-making process.

Method: We conducted three case studies across four software projects, during six weeks, in the contexts of feature selection, test cases execution prioritization and user interfaces design selection. Prior to using the tool, stakeholders’ value propositions were elicited via focus-group meetings; later, during a post-mortem phase, data was gathered via observation, semi-structured interviews and structured questionnaires.

Results: Participants reported an improvement of their decision-making process and quality of decisions; further, they also felt confident about using the tool, and that it can be useful to their work.

Conclusions: Results suggested that the use of tool support by the stakeholders in the investigated company for value-based decision-making improved their decision-making process and the quality of decisions.

see all

ISBN: 978-1-5386-3681-7
ISBN Print: 978-1-5386-3682-4
Pages: 279 - 288
DOI: 10.1109/APSEC.2017.34
Host publication: Proceedings of the 24th Asia Pacific Software Engineering Conference 2017, 4-8- December 2017, Nanjing, Jiangsu, China
Host publication editor: Lv, Jian
Zhang, He (Jason)
Hinchey, Mike
Liu, Xiao
Conference: Asia-Pacific Software Engineering Conference
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Funding: We would like to thank the stakeholders from the Embedded Laboratory who participated in the case studies. This research is part of the FiDiPro VALUE project, funded by the Finnish Funding Agency for Technology and Innovation (Tekes).
Copyright information: © 2017 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.