University of Oulu

Oduor M., Oinas-Kukkonen H. (2017) Commitment Devices as Behavior Change Support Systems: A Study of Users’ Perceived Competence and Continuance Intention. In: de Vries P., Oinas-Kukkonen H., Siemons L., Beerlage-de Jong N., van Gemert-Pijnen L. (eds) Persuasive Technology: Development and Implementation of Personalized Technologies to Change Attitudes and Behaviors. PERSUASIVE 2017. Lecture Notes in Computer Science, vol 10171. Springer, Cham

Commitment devices as behavior change support systems : a study of users’ perceived competence and continuance intention

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Author: Oduor, Michael1; Oinas-Kukkonen, Harri1
Organizations: 1Oulu Advanced Research on Services and Information Systems, University of Oulu, P.O. Box 3000, 90014 Oulu, Finland
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe2019041712703
Language: English
Published: Springer Nature, 2017
Publish Date: 2019-04-17
Description:

Abstract

The design principles of persuasive systems and the corresponding software features have been shown to have a positive effect on individuals’ behavior and systems use. This study continues along the same line by analyzing the effects of these design principles on users’ perceived competence and intention to continue to use an online commitment device. A structural equation modelling approach is used to identify the factors that affect the intention to continue to use the system. Data (N = 173) collected from the system’s users is tested against the proposed research model. The results show that 37% of users’ continuance intention is explained by the implemented persuasive software feature categories (computer–human dialogue support, primary task support, perceived credibility, and social support) and perceived competence. Of these categories, primary task support has the strongest effect on perceived competence and continuance intention. The study concludes with a discussion and recommendations for future research.

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Series: Lecture notes in computer science
ISSN: 0302-9743
ISSN-E: 1611-3349
ISSN-L: 0302-9743
ISBN: 978-3-319-55134-0
ISBN Print: 978-3-319-55133-3
Pages: 201 - 213
DOI: 10.1007/978-3-319-55134-0_16
OADOI: https://oadoi.org/10.1007/978-3-319-55134-0_16
Host publication: Persuasive Technology: Development and Implementation of Personalized Technologies to Change Attitudes and Behaviors. Persuasive 2017
Host publication editor: de Vries, Peter W.
Oinas-Kukkonen, Harri
Siemons, Liseth
Beerlage-de Jong, Nienke
van Gemert-Pijnen, Lisette
Conference: International Conference on Persuasive Technology
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Subjects:
Copyright information: © Springer International Publishing AG 2017. This is a post-peer-review, pre-copyedit version of an article published in Persuasive Technology: Development and Implementation of Personalized Technologies to Change Attitudes and Behaviors. Persuasive 2017. The final authenticated version is available online at: https://doi.org/10.1007/978-3-319-55134-0_16.