University of Oulu

Casandra Grundstrom, Violeta Gaveikaite, Louise Barkhuus, Nicos Maglaveras, Stefan Winter, and Ioanna Chouvarda. 2019. User Profiles of Healthcare Professionals in a Chronic Obstructive Pulmonary Disease Care Pathway. In Proceedings of the 13th EAI International Conference on Pervasive Computing Technologies for Healthcare (PervasiveHealth'19). ACM, New York, NY, USA, 444-451. DOI: https://doi.org/10.1145/3329189.3329243

User profiles of healthcare professionals in a chronic obstructive pulmonary disease care pathway

Saved in:
Author: Grundstrom, Casandra1; Gaveikaite, Violeta2,3; Barkhuus, Louise4;
Organizations: 1M3S, Department of Information Processing Science, University of Oulu, Oulu, Finland
2Laboratory of Computing, Medical Informatics and Biomedical Imaging Technologies, Aristotle University of Thessaloniki, Thessaloniki, Greece
3Department of Chronic Disease Management, Philips Research, Eindhoven, the Netherlands
4Department of Digital Design, IT University of Copenhagen, Copenhagen, Denmark
5Department of IEMS in McCormick School of Engineering, Northwestern University, Evanston, Illinois, USA
6Department of Chronic Disease Management, Philips Research, Aachen, Germany
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe2019062421627
Language: English
Published: Association for Computing Machinery, 2019
Publish Date: 2019-06-24
Description:

Abstract

Telehealth is a digital service expected to address healthcare demands by supporting self-management and improving access to healthcare facilities for chronic obstructive pulmonary disease. However, results for telehealth efficacy are conflicting partially because of barriers to adoption by end-users. Developing an understanding of users' needs helps to reduce barriers of adoption by allowing service designers to create meaningful experiences. We conduct interviews as part of a case study in a chronic obstructive pulmonary disease care pathway in Greece. Following a user-centered design approach, we describe the goals, tasks, and needs of healthcare professionals as four user profiles. The implications of our findings bring to light a deeper understanding of the attitudes and perceptions of healthcare professionals towards telehealth, as well as a core set of user needs for telehealth service designers.

see all

ISBN Print: 978-1-4503-6126-2
Pages: 444 - 451
DOI: 10.1145/3329189.3329243
OADOI: https://oadoi.org/10.1145/3329189.3329243
Host publication: Proceedings of PervasiveHealth 2019. 13th EAI International Conference on Pervasive Computing Technologies for Healthcare May 20-23, 2019 Trento, Italy
Conference: EAI International Conference on Pervasive Computing Technologies for Healthcare
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
3141 Health care science
Subjects:
Funding: Authors CG and VG have received funding from the European Union's Horizon 2020 research and innovation programme - Marie Sklodowska-Curie Actions Grant Agreement No. 676201 - CHESS - Connected Health Early Stage Researcher Support System.
Copyright information: © 2019 Copyright is held by the owner/author(s). Publication rights licensed to ACM. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of PervasiveHealth 2019. 13th EAI International Conference on Pervasive Computing Technologies for Healthcare May 20-23, 2019 Trento, Italy https://doi.org/10.1145/3329189.3329243.