University of Oulu

Z. Zhang, Y. Arakawa and H. Oinas-kukkonen, "Design of Behavior Change Environment with Interactive Signage Having Active Talk Function," 2019 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops), Kyoto, Japan, 2019, pp. 796-801. doi: 10.1109/PERCOMW.2019.8730807

Design of behavior change environment with interactive signage having active talk function

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Author: Zhang, Zhihua1; Arakawa, Yutaka1,2; Oinas-kukkonen, Harri3
Organizations: 1Nara Institute of Science and Technology, Ikoma, Nara 630-0192, JAPAN
3University of Oulu, Finland
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
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Language: English
Published: Institute of Electrical and Electronics Engineers, 2019
Publish Date: 2019-10-16


In this paper, we construct an interactive signage system, which is able to actively talk to users who are passing the signage system and at the same time tries to induce behavioral changes through visual and auditory stimulation. On top of our previous feasibility study, we re-design our proposed system based on the persuasive system design (PSD) model and the behavior change support system (BCSS) theory. The new design consists of 4 parts: recognizing (identifying and classifying users), executing (sending triggers and inducing behavior change), reviewing (recording users’ reaction), and feedback (keeping or improving users’ motivation). To track users’ status and performance, we use the smartphone and the smartwatch to collect users’ bio-data (e.g. heart rate, number of steps) and users’ location. To send user triggers continuously without being interrupted by notifications from other applications, we set the interactive signage in the daily action line of users and present information to users when they pass the signage. In order to make the system more persuasive, we pick up eight features from the 28-feature list of PSD and apply them to our design.

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ISBN: 978-1-5386-9151-9
ISBN Print: 978-1-5386-9152-6
Pages: 796 - 801
DOI: 10.1109/PERCOMW.2019.8730807
Host publication: Proceedings of the 2019 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops), 11-15 March 2019, Kyoto, Japan
Conference: IEEE International Conference on Pervasive Computing and Communications Workshops
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Funding: This work is supported by JST PRESTO.
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