Väänänen, M., Belt, P., Härkönen, J. and Möttönen, M. (2012) 'Improving High-Tech Product Development through Communication Audits', TTechnology and Investment, Vol. 3 No. 1, 2012, pp. 18-25. doi: 10.4236/ti.2012.31004
Improving high-tech product development through communication audits
|Author:||Väänänen, Mirja1; Belt, Pekka1; Härkönen, Janne1;|
1University of Oulu, Oulu, Finland
|Online Access:||PDF Full Text (PDF, 0.4 MB)|
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe2019121046547
Scientific Research Publishing,
|Publish Date:|| 2019-12-10
Functional communication is a necessity to succeed in high technology product development where projects typically are multi-site, multi-cultural, multi-technical, and products are complex. The aim of this study is to clarify what kind of process is suitable for assessing the effectiveness of communication in high-tech product development. Based on the literature analysis, a communication audit process is constructed and tested in five product development projects of dif-ferent information and communication technology (ICT) companies. Based on test case experiences and analyses, this study proposes a streamlined communication audit process. An outcome of this paper is a streamlined communication audit process that provides benefits for companies, but does not burden the organisation unnecessarily. Managers of high-tech companies can utilise the developed process for enhancing communication in their product development.
Technology and investment
|Pages:||18 - 25|
|Type of Publication:||
A1 Journal article – refereed
|Field of Science:||
222 Other engineering and technologies
© 2012 Scientific Research Publishing Inc. This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.