University of Oulu

J. Sinisammal, P. Belt, J. Härkönen, M. Möttönen and S. Väyrynen, "Successful Performance Measurement in SMEs through Personnel Participation," American Journal of Industrial and Business Management, Vol. 2 No. 2, 2012, pp. 30-38. doi: 10.4236/ajibm.2012.22005

Successful performance measurement in SMEs through personnel participation

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Author: Sinisammal, Janne1; Belt, Pekka1; Härkönen, Janne1;
Organizations: 1University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe2019121046560
Language: English
Published: Scientific Research Publishing, 2012
Publish Date: 2019-12-10
Description:

Abstract

Balanced scorecard has proven to be a functional tool for large companies, however, small- and medium-sized enter-prises (SME) have experienced it too complicated for their purposes. The aim of this research is to analyse the potential of simplifying balanced scorecard in order to acknowledge the practical realities of SMEs. The results of this study in-dicate that the viewpoints covered by balanced scorecard can be simplified into three categories of productivity, work fluency, and safety. A simplified balanced scorecard can act as a tool for internal communication in SMEs, by converting company strategy into common terms understandable by the employees. The managers of SMEs can use the results of this study as an example when considering the implementation of their business strategy. It is vital to involve employees when developing performance indicators.

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Series: American journal of industrial and business management
ISSN: 2164-5167
ISSN-E: 2164-5175
ISSN-L: 2164-5167
Volume: 2
Issue: 2
DOI: 10.4236/ajibm.2012.22005
OADOI: https://oadoi.org/10.4236/ajibm.2012.22005
Type of Publication: A1 Journal article – refereed
Field of Science: 222 Other engineering and technologies
Subjects:
SME
Copyright information: © 2012 Scientific Research Publishing Inc. This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.
  https://creativecommons.org/licenses/by/4.0/