University of Oulu

Niemantsverdriet, K., Essen, H. V., Pakanen, M., & Eggen, B. (2019). Designing for Awareness in Interactions with Shared Systems. ACM Transactions on Computer-Human Interaction, 26(6), 1–41.

Designing for awareness in interactions with shared systems : the DASS framework

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Author: Niemantsverdriet, Karin1; Pakanen, Minna2,3; Eggen, Berry1
Organizations: 1Eindhoven University of Technology
2Aarhus University
3University of Oulu
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 1.3 MB)
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Language: English
Published: Association for Computing Machinery, 2019
Publish Date: 2019-12-16


Most systems that we use in everyday life are shared—because multiple people can interact or because an interaction by one person can affect other people. However, everyday Internet of Things systems are often designed for individual use. Prior research on collaboration technologies (Computer Supported Collaborative Work) has shown that to coordinate system sharing people require awareness of the social context, which interfaces can support by making salient information visible. Although literature exists on how to design for awareness, this can be fragmented and difficult to relate to other application domains. To introduce a broader audience of interaction designers to awareness, we aim to make the available design knowledge more generalizable and operational. With this aim, we construct the Designing for Awareness in Shared Systems framework that gives a structured and comprehensive overview of design considerations for awareness. The framework can stimulate reflection and inform decision-making when designing interactions with shared systems.

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Series: ACM transactions on computer-human interaction
ISSN: 1073-0516
ISSN-E: 1557-7325
ISSN-L: 1073-0516
Volume: 26
Issue: 6
Article number: 36
DOI: 10.1145/3338845
Type of Publication: A1 Journal article – refereed
Field of Science: 113 Computer and information sciences
Funding: This work was performed within the joint research program on Intelligent Lighting between TU/e and Koninklijke Philips N.V.We want to thank the anonymous reviewers for their insightful comments.
Copyright information: © 2019 Copyright held by the owner/author(s). Publication rights licensed to ACM. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in ACM Transactions on Computer-Human Interaction,