Jere Lehtinen, Kirsi Aaltonen, Organizing external stakeholder engagement in inter-organizational projects: Opening the black box, International Journal of Project Management, Volume 38, Issue 2, 2020, Pages 85-98, ISSN 0263-7863, https://doi.org/10.1016/j.ijproman.2019.12.001
Organizing external stakeholder engagement in inter-organizational projects : opening the black box
|Author:||Lehtinen, Jere1,2; Aaltonen, Kirsi3|
1Aalto University, School of Science, Department of Industrial Engineering and Management, Maarintie 8, P.O. Box 15500, FI-00076, Aalto, Finland
2University of Leeds, School of Civil Engineering, Woodhouse Lane, Leeds, LS2 9JT, United Kingdom
3University of Oulu, Faculty of Technology, Industrial Engineering and Management, PO. Box 4610, FIN-90014, Finland
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe202002044501
|Publish Date:|| 2023-01-11
External stakeholder engagement is crucial for delivering value to diverse stakeholders in inter-organizational projects, however, it is not straightforward to organize this in a way that adds value. The intra-organizational focus of previous research offers limited insights into the relevant roles, responsibilities, arrangements and activities in inter-organizational contexts. Moreover, comprehensive empirical studies of the phenomenon are rare. This study explicates how internal stakeholders organize external stakeholder engagement in inter-organizational projects. Our multiple-case study of two infrastructure projects in Northern Europe identified three organizing solutions based on governance, values and dynamism. While governance-based solutions provide an overall structure for organizing external stakeholder engagement, value-based solutions ensure genuine cooperation and dynamism-based solutions facilitate timely organizing. The study develops propositions that constitute a model of how external stakeholder engagement can be organized in inter-organizational projects. The findings have implications for project stakeholder management and mainstream stakeholder research.
International journal of project management
|Pages:||85 - 98|
|Type of Publication:||
A1 Journal article – refereed
|Field of Science:||
222 Other engineering and technologies
The authors are grateful for The Foundation for Economic Education in Finland for supporting this research.
© 2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/.