Success factors for data–driven service delivery networks |
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Author: | Pikkarainen, Minna1,2,3,4; Huhtala, Tero1; Kemppainen, Laura1; |
Organizations: |
1University of Oulu, Oulu Business School, P.O. Box 4600, 90014 University of Oulu, Finland 2University of Oulu, Martti Ahtisaari Institute, P.O. Box 4600, 90014 University of Oulu, Finland 3University of Oulu, Medical Imaging Physics and Technologies, P.O. Box 4600, 90014 University of Oulu, Finland
4VTT, Technical research Centre of Finland, Kaitoväylä 1, 90570, Oulu, Finland
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Format: | article |
Version: | published version |
Access: | open |
Online Access: | PDF Full Text (PDF, 0.6 MB) |
Persistent link: | http://urn.fi/urn:nbn:fi-fe202002195933 |
Language: | English |
Published: |
University of Porto,
2019
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Publish Date: | 2020-02-19 |
Description: |
AbstractData is becoming a more and more important resource for future innovations. Companies are currently considering how to leverage personal data in preventive healthcare and in other sectors. However, there are many challenges hindering the development of data-driven businesses in extant business networks. The purpose of this paper is to explore the success factors of data-driven service delivery networks in the context of preventive healthcare. The results are examples of the benefits and challenges of data availability and usage, based on a qualitative case study, in which a network of actors is integrating resources to solve the needs of their end customers. The results underline the success factors for service delivery networks, creating a baseline for human-centric, personalized and preventive healthcare solutions. The study enriches the theoretical perspective of data, services and service delivery networks by continuing discussion on how big data resources become cooperative assets not only in a firm but also on the network level. This study has multiple implications for practitioners trying to navigate the turbulent waters of the changing business environment and evolving service delivery network of preventive healthcare. Especially small and medium size of firms could use the identified success factors when planning new data-driven services in their networks. Our analysis brings new perspective between a firm and the actors in its network, particularly in the preventive healthcare sector wherein data needs to be shared between actors via consent of the individuals. see all
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Series: |
Journal of innovation management |
ISSN: | 2183-0606 |
ISSN-L: | 2183-0606 |
Volume: | 7 |
Issue: | 4 |
Pages: | 14 - 46 |
DOI: | 10.24840/2183-0606_007.004_0003 |
OADOI: | https://oadoi.org/10.24840/2183-0606_007.004_0003 |
Type of Publication: |
A1 Journal article – refereed |
Field of Science: |
3142 Public health care science, environmental and occupational health 113 Computer and information sciences 512 Business and management |
Subjects: | |
Copyright information: |
© 2019 The Authors and Journal of Innovation Management. JIM is an Open Acces Journal and according to the Budapest Open Access Initiative that refers to its free availability on the public internet, permitting any users to read, download, copy, distribute, print, search, or link to the full texts of these articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal, or technical barriers other than those inseparable from gaining access to the internet itself. The only constraint on reproduction and distribution, and the only role for copyright in this domain, should be to give authors control over the integrity of their work and the right to be properly acknowledged and cited. |
https://creativecommons.org/licenses/by/3.0/ |