S. Kuula, H. Haapasalo and J. Kosonen, "Three Phases of Transforming a Project-Based IT Company Into a Lean and Design-Led Digital Service Provider," in IEEE Software, vol. 37, no. 2, pp. 41-48, March-April 2020. doi: 10.1109/MS.2019.2958012
Three phases of transforming a project-based IT company into a lean and design-led digital service provider
|Author:||Kuula, S.1; Haapasalo, H.1; Kosonen, J-M.2,3|
1University of Oulu, Industrial Engineering and Management, P.O. Box 4610, FIN-90014 University of Oulu, FINLAND
2Director of Design with Siili Solutions Oyj
3Aalto University, School of Business, International Design Business Management. P.O. Box PL 11000, 00076 FIN-Aalto, FINLAND
|Online Access:||PDF Full Text (PDF, 0.3 MB)|
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe202003188363
Institute of Electrical and Electronics Engineers,
|Publish Date:|| 2020-03-18
Digital transformation requires a continuous review of value creation, value capture, and resourcing. In this article, we define a systematical service design concept to enable all stakeholders to achieve better outcomes in cocreation activities.
|Pages:||41 - 48|
|Type of Publication:||
A1 Journal article – refereed
|Field of Science:||
222 Other engineering and technologies
The authors wish to thank Siili Solutions Oyj for acting as a case company in our study providing all necessary materials for our study. The corresponding athor of this paper is professor H. Haapasalo.
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