University of Oulu

S. Kuula, H. Haapasalo and J. Kosonen, "Three Phases of Transforming a Project-Based IT Company Into a Lean and Design-Led Digital Service Provider," in IEEE Software, vol. 37, no. 2, pp. 41-48, March-April 2020. doi: 10.1109/MS.2019.2958012

Three phases of transforming a project-based IT company into a lean and design-led digital service provider

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Author: Kuula, S.1; Haapasalo, H.1; Kosonen, J-M.2,3
Organizations: 1University of Oulu, Industrial Engineering and Management, P.O. Box 4610, FIN-90014 University of Oulu, FINLAND
2Director of Design with Siili Solutions Oyj
3Aalto University, School of Business, International Design Business Management. P.O. Box PL 11000, 00076 FIN-Aalto, FINLAND
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.3 MB)
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Language: English
Published: Institute of Electrical and Electronics Engineers, 2020
Publish Date: 2020-03-18


Digital transformation requires a continuous review of value creation, value capture, and resourcing. In this article, we define a systematical service design concept to enable all stakeholders to achieve better outcomes in cocreation activities.

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Series: IEEE software
ISSN: 0740-7459
ISSN-E: 1937-4194
ISSN-L: 0740-7459
Volume: 37
Issue: 2
Pages: 41 - 48
DOI: 10.1109/MS.2019.2958012
Type of Publication: A1 Journal article – refereed
Field of Science: 222 Other engineering and technologies
Funding: The authors wish to thank Siili Solutions Oyj for acting as a case company in our study providing all necessary materials for our study. The corresponding athor of this paper is professor H. Haapasalo.
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