University of Oulu

Mäkelä, K., Rajala, M., Kivelä, K. et al. Patient evaluations of asthma counselling quality in primary health care — a cross-sectional survey. J Public Health (Berl.) (2020). https://doi.org/10.1007/s10389-020-01278-z

Patient evaluations of asthma counselling quality in primary health care : a cross-sectional survey

Saved in:
Author: Mäkelä, Katariina1; Rajala, Mira2; Kivelä, Kirsi3;
Organizations: 1City of Oulu, Finland
2Research Unit of Nursing Science and Health Management, Finland Medical Research Center, University of Oulu, Oulu, Finland
3Health Services, City of Oulu, Finland
4Research Unit of Nursing Science and Health Management, Finland, Medical Research Center, University Hospital of Oulu, University of Oulu, Oulu, Finland
5Research Unit of Nursing Science and Health Management, University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.3 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe2020042219728
Language: English
Published: Springer Nature, 2020
Publish Date: 2020-04-22
Description:

Abstract

Background: Healthcare staff have a key role in counselling patients. This study describes asthma patients’ evaluations of primary care counselling quality.

Methods: The research applied a cross-sectional study design, with data collected from adult asthma patients (n = 73). Data were analysed by descriptive statistics.

Results: Most of participating patients were women (73%) and over 60 years old (67%). The patients were generally satisfied with the counselling. Subjection to an asthma test (p = 0.009) and smoking (p = 0.019) were found to significantly positively affect patient perceptions of counselling quality. The patients also felt that support services should be covered more (74%). Patients with comprehensive education (p = 0.039) and smokers (p = 0.015) were more likely to be satisfied with the counselling than other patients. Counselling was client-oriented (53%) and most patients reported experiencing positive interactions (92%). Most patients agreed that counselling benefitted adherence to self-care (75%) and health promotion (67%). Moreover, almost all of the patients were satisfied with the staff members’ knowledge and skills (97%). Subjection to an asthma test (p = 0.043), age (p = 0.030), smoking (p = 0.014), and duration of illness (p = 0.002) influenced satisfaction with counselling resources.

Conclusion: The results indicate that counselling benefits asthma patients. Performing an asthma test, as well as considering smoking habits and educational level, can improve patient perceptions of counselling.

see all

Series: Journal of public health
ISSN: 2198-1833
ISSN-E: 1613-2238
ISSN-L: 2198-1833
Volume: In press
DOI: 10.1007/s10389-020-01278-z
OADOI: https://oadoi.org/10.1007/s10389-020-01278-z
Type of Publication: A1 Journal article – refereed
Field of Science: 316 Nursing
Subjects:
Funding: Open access funding provided by University of Oulu including Oulu University Hospital.
Copyright information: © The Author(s) 2020. Open Access. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.
  https://creativecommons.org/licenses/by/4.0/