Mäkelä, K., Rajala, M., Kivelä, K. et al. Patient evaluations of asthma counselling quality in primary health care — a cross-sectional survey. J Public Health (Berl.) (2020). https://doi.org/10.1007/s10389-020-01278-z
Patient evaluations of asthma counselling quality in primary health care : a cross-sectional survey
|Author:||Mäkelä, Katariina1; Rajala, Mira2; Kivelä, Kirsi3;|
1City of Oulu, Finland
2Research Unit of Nursing Science and Health Management, Finland Medical Research Center, University of Oulu, Oulu, Finland
3Health Services, City of Oulu, Finland
4Research Unit of Nursing Science and Health Management, Finland, Medical Research Center, University Hospital of Oulu, University of Oulu, Oulu, Finland
5Research Unit of Nursing Science and Health Management, University of Oulu, Oulu, Finland
|Online Access:||PDF Full Text (PDF, 0.3 MB)|
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe2020042219728
|Publish Date:|| 2020-04-22
Background: Healthcare staff have a key role in counselling patients. This study describes asthma patients’ evaluations of primary care counselling quality.
Methods: The research applied a cross-sectional study design, with data collected from adult asthma patients (n = 73). Data were analysed by descriptive statistics.
Results: Most of participating patients were women (73%) and over 60 years old (67%). The patients were generally satisfied with the counselling. Subjection to an asthma test (p = 0.009) and smoking (p = 0.019) were found to significantly positively affect patient perceptions of counselling quality. The patients also felt that support services should be covered more (74%). Patients with comprehensive education (p = 0.039) and smokers (p = 0.015) were more likely to be satisfied with the counselling than other patients. Counselling was client-oriented (53%) and most patients reported experiencing positive interactions (92%). Most patients agreed that counselling benefitted adherence to self-care (75%) and health promotion (67%). Moreover, almost all of the patients were satisfied with the staff members’ knowledge and skills (97%). Subjection to an asthma test (p = 0.043), age (p = 0.030), smoking (p = 0.014), and duration of illness (p = 0.002) influenced satisfaction with counselling resources.
Conclusion: The results indicate that counselling benefits asthma patients. Performing an asthma test, as well as considering smoking habits and educational level, can improve patient perceptions of counselling.
Journal of public health
|Type of Publication:||
A1 Journal article – refereed
|Field of Science:||
Open access funding provided by University of Oulu including Oulu University Hospital.
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