University of Oulu

Laukka, E.; Huhtakangas, M.; Heponiemi, T.; Kanste, O. Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence. Int. J. Environ. Res. Public Health 2020, 17, 2865.

Identifying the roles of healthcare leaders in HIT implementation : a scoping review of the quantitative and qualitative evidence

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Author: Laukka, Elina1; Huhtakangas, Moona2; Heponiemi, Tarja1;
Organizations: 1Social and Health Systems Research Unit, Finnish Institute for Health and Welfare, 00271 Helsinki, Finland
2Research Unit of Nursing Science and Health Management, University of Oulu, 90230 Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.7 MB)
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Language: English
Published: Multidisciplinary Digital Publishing Institute, 2020
Publish Date: 2020-04-23


Despite major investment, health information technology (HIT) implementation often tends to fail. One of the reasons for HIT implementation failure is poor leadership in healthcare organisations, and thus, more research is needed on leaders’ roles in HIT implementation. The aim of the review was to identify the role of healthcare leaders in HIT implementation. A scoping review with content analysis was conducted using a five-step framework defined by Arksey and O’Malley. Database searches were performed using CINAHL, Business Source Complete, ProQuest, Scopus and Web of Science. The included studies were written either in English or Finnish, published between 2000 and 2019, focused on HIT implementation and contained leadership insight given by various informants. In total, 16 studies were included. The roles of healthcare leaders were identified as supporter, change manager, advocate, project manager, manager, facilitator and champion. Identifying healthcare leaders’ roles in HIT implementation may allow us to take a step closer to successful HIT implementation. Yet, it seems that healthcare leaders cannot fully realise these identified roles and their understanding of HIT needs enforcement. Also, healthcare leaders seem to need more support when actively participating in HIT implementation.

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Series: International journal of environmental research and public health
ISSN: 1661-7827
ISSN-E: 1660-4601
ISSN-L: 1661-7827
Volume: 17
Issue: 8
Article number: 2865
DOI: 10.3390/ijerph17082865
Type of Publication: A2 Review article in a scientific journal
Field of Science: 3141 Health care science
Funding: This work was supported by the Strategic Research Council at the Academy of Finland [under grant number 327145].
Copyright information: © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (