University of Oulu

M. Choraś et al., "Measuring and Improving Agile Processes in a Small-Size Software Development Company," in IEEE Access, vol. 8, pp. 78452-78466, 2020, doi: 10.1109/ACCESS.2020.2990117

Measuring and improving agile processes in a small-size software development company

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Author: Choraś, Michał1,2; Springer, Tomasz1; Kozik, Rafał1,2;
Organizations: 1ITTI Sp. z o.o., 61-62 Poznañ, Poland
2Institute of Computer Science and Telecommunications, University of Science and Technology in Bydgoszcz (UTP), 85-796 Bydgoszcz, Poland
3Department of Service and Information System Engineering (ESSI), Universitat Politecnica de Catalunya, 08034 Barcelona, Spain
4Fraunhofer IESE, 67663 Kaiserslautern, Germany
5M3S, Faculty of Information Technology and Electrical Engineering (ITEE), University of Oulu, 90570 Oulu, Finland
6Department of Languages, Computer Systems and Software Engineering, Faculty of Computer Sciences, Universidad Politécnica de Madrid, 28040 Madrid, Spain
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 1.9 MB)
Persistent link:
Language: English
Published: Institute of Electrical and Electronics Engineers, 2020
Publish Date: 2020-06-02


Context: Agile software development has become commonplace in software development companies due to the numerous benefits it provides. However, conducting Agile projects is demanding in Small and Medium Enterprises (SMEs), because projects start and end quickly, but still have to fulfil customers’ quality requirements.

Objective: This paper aims at reporting a practical experience on the use of metrics related to the software development process as a means supporting SMEs in the development of software following an Agile methodology.

Method: We followed Action-Research principles in a Polish small-size software development company. We developed and executed a study protocol suited to the needs of the company, using a pilot case.

Results: A catalogue of Agile development process metrics practically validated in the context of a small-size software development company, adopted by the company in their Agile projects.

Conclusions: Practitioners may adopt these metrics in their Agile projects, especially if working in an SME, and customise them to their own needs and tools. Academics may use the findings as a baseline for new research work, including new empirical studies.

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Series: IEEE access
ISSN: 2169-3536
ISSN-E: 2169-3536
ISSN-L: 2169-3536
Volume: 8
Pages: 78452 - 78466
DOI: 10.1109/ACCESS.2020.2990117
Type of Publication: A1 Journal article – refereed
Field of Science: 213 Electronic, automation and communications engineering, electronics
Funding: This work supported in part by the European Union's Horizon 2020 Research and Innovation Programme under Grant 732253 and in part by the University of Science and Technology in Bydgoszcz, Poland.
EU Grant Number: (732253) Q-RAPIDS - Quality-Aware Rapid Software Development
Copyright information: © The Authors 2020. This work is licensed under a Creative Commons Attribution 4.0 License. For more information, see