University of Oulu

Pikkarainen, M.; Hyrkäs, E.; Martin, M. Success Factors of Demand-Driven Open Innovation as a Policy Instrument in the Case of the Healthcare Industry. J. Open Innov. Technol. Mark. Complex. 2020, 6, 39.

Success factors of demand-driven open innovation as a policy instrument in the case of the healthcare industry

Saved in:
Author: Pikkarainen, Minna1,2,3; Hyrkäs, Elina4; Martin, Myriam5
Organizations: 1Martti Ahtisaari Institute, Oulu Business School, Erkki Koiso-Kanttilan katu, 90570 Oulu, Finland
2Faculty of Medicine, University of Oulu, 90570 Oulu, Finland
3VTT Technical Research Centre of Finland, 02150 Espoo, Finland
4Postdoctoral researcher, Martti Ahtisaari Institute, Oulu Business School, University of Oulu, 90014 Oulu, Finland
5Ticbiomed, Campus Universitario, 7 CP 30100 Espinardo, Murcia, Spain
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.8 MB)
Persistent link:
Language: English
Published: Multidisciplinary Digital Publishing Institute, 2020
Publish Date: 2020-06-30


According to the WHO Global Digital Health Strategy 2020–2024, we should advocate people-centred health systems, promote global collaboration and strengthen the governance of global digital health practices. All this requires a new open innovation approach, which means that stakeholders from regional administrations, hospitals, companies and intermediate organisations openly work together towards commonly identified global and regional digital health goals. Although both practice and theory have proven that the open innovation approach is beneficial for companies and end-users, there is still a need for increased understanding of what leads to the success of digital health related to regional competitiveness through the implementation of policies based on people-centred open innovation. This study is a longitudinal case study in which open innovation ecosystem partners (including challengers (healthcare organisation representatives), solvers (companies), funders (policy organisations) and supporters (intermediate organisations) were monitored and analysed in three countries. The focus of the paper is to explore a digital health open innovation ecosystem over the years. The results show that the created demand-driven open innovation model can be used to strengthen the governance of digital health, and to improve communication density and knowledge transfer between the ecosystem actors. The new model is a useful way to make funding structures clearer and to improve the people centricity of digital health solutions. The findings help policy-makers to use open innovation as a policy instrument supporting hospital and company managers to increase understanding of the opportunities of demand-driven open innovation.

see all

Series: Journal of open innovation. Technology, market, and complexity
ISSN: 2199-8531
ISSN-E: 2199-8531
ISSN-L: 2199-8531
Volume: 6
Issue: 2
Article number: 39
DOI: 10.3390/JOITMC6020039
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Funding: This project was funded byEuropean Union’s H2020 Programme, SC6-CO-CREATION inDemand.
Copyright information: © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (