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Service personalization in IT-supported Finnish healthcare |
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| Author: | Korhonen, Olli1; Mylonopoulou, Vasiliki2; Giunti, Guido3 |
| Organizations: |
1University of Oul 2University of Gothenburg 3University of Oulu |
| Format: | article |
| Version: | published version |
| Access: | open |
| Online Access: | PDF Full Text (PDF, 0.1 MB) |
| Persistent link: | http://urn.fi/urn:nbn:fi-fe2020092575804 |
| Language: | English |
| Published: |
IOS Press,
2020
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| Publish Date: | 2020-09-25 |
| Description: |
AbstractThis paper reports a case study on the spontaneous personalization discussions emerged from interviews with healthcare professionals when asked about their work practices and the role of information technology (IT) during consultations. We thematically analyzed the personalization elements using an existing personalization framework to provide insights on the service personalization. Our results contribute to the better design of IT solutions that can support health services’ personalization. see all
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| Series: |
Studies in health technology and informatics |
| ISSN: | 0926-9630 |
| ISSN-E: | 1879-8365 |
| ISSN-L: | 0926-9630 |
| ISBN Print: | 978-1-64368-082-8 |
| Pages: | 1385 - 1386 |
| DOI: | 10.3233/SHTI200454 |
| OADOI: | https://oadoi.org/10.3233/SHTI200454 |
| Host publication: |
Digital Personalized Health and Medicine |
| Host publication editor: |
Pape-Haugaard, L. B. Lovis, C. Madsen, I. C. Weber, P. Nielsen, P. H. Scott, P. |
| Conference: |
Medical Informatics Europe Conference |
| Type of Publication: |
A4 Article in conference proceedings |
| Field of Science: |
113 Computer and information sciences |
| Subjects: | |
| Copyright information: |
© 2020 European Federation for Medical Informatics (EFMI) and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). |
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https://creativecommons.org/licenses/by-nc/4.0/ |