University of Oulu

Lehtimäki, T., & Komulainen, H. (2020). Matching Co-innovation Project Types to Diverse Customer Relationships: Perspective of an Industrial Technology Supplier. International Journal of Innovation and Technology Management, 18(01), 2050048.

Matching co-innovation project types to diverse customer relationships : perspective of an industrial technology supplier

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Author: Lehtimäki, Tuula1; Komulainen, Hanna1
Organizations: 1Oulu Business School, University of Oulu, P.O. Box 4600, FI-90014, Finland
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.5 MB)
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Language: English
Published: World Scientific, 2021
Publish Date: 2021-11-11


Co-innovation between suppliers and their customers provides important benefits but is not without challenges. Especially in technologically complex industrial context co-innovation projects need careful planning and preparing. Through eight cases, this qualitative study takes the perspective of the supplier and empirically identifies three types of supplier-customer co-innovation projects and for each project type, the supplier’s co-innovation goal, potential matching customer relationships, and related managerial benefits and challenges are described. The results contribute to the co-innovation research by presenting a framework for matching supplier’s co-innovation goals to customer relationship types, which brings out the variety of co-innovation projects that even a single supplier can face and must manage.

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Series: International journal of innovation and technology management
ISSN: 0219-8770
ISSN-E: 1793-6950
ISSN-L: 0219-8770
Volume: 18
Issue: 1
Article number: 2050048
DOI: 10.1142/S0219877020500480
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Copyright information: Electronic version of an article published as International Journal of Innovation and Technology Management, 2020, In press, DOI 10.1142/s0219877020500480 © World Scientific Publishing Company,