Matching co-innovation project types to diverse customer relationships : perspective of an industrial technology supplier
Lehtimäki, Tuula; Komulainen, Hanna (2020-11-11)
Lehtimäki, T., & Komulainen, H. (2020). Matching Co-innovation Project Types to Diverse Customer Relationships: Perspective of an Industrial Technology Supplier. International Journal of Innovation and Technology Management, 18(01), 2050048. https://doi.org/10.1142/s0219877020500480
Electronic version of an article published as International Journal of Innovation and Technology Management, 2020, In press, DOI 10.1142/s0219877020500480 © World Scientific Publishing Company, https://www.worldscientific.com/worldscinet/ijitm.
https://rightsstatements.org/vocab/InC/1.0/
https://urn.fi/URN:NBN:fi-fe20201223102741
Tiivistelmä
Abstract
Co-innovation between suppliers and their customers provides important benefits but is not without challenges. Especially in technologically complex industrial context co-innovation projects need careful planning and preparing. Through eight cases, this qualitative study takes the perspective of the supplier and empirically identifies three types of supplier-customer co-innovation projects and for each project type, the supplier’s co-innovation goal, potential matching customer relationships, and related managerial benefits and challenges are described. The results contribute to the co-innovation research by presenting a framework for matching supplier’s co-innovation goals to customer relationship types, which brings out the variety of co-innovation projects that even a single supplier can face and must manage.
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