University of Oulu

Rajanen, M. & Rajanen, D. (2020) Usability: A Cybernetics Perspective. In Proc. of the 6th International Workshop on Socio-Technical Perspective in IS development (STPIS'20). 8-9 June 2020. pp. 28-33.

Usability : a cybernetics perspective

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Author: Rajanen, Mikko1; Rajanen, Dorina1
Organizations: 1INTERACT Research Unit, University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 1.1 MB)
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Language: English
Published: RWTH Aachen University, 2020
Publish Date: 2021-01-12


Usability as a concept is well established, encapsulating the rich interaction between different kinds of users, information technology systems, and contexts of use. In the context of socio-technical systems, technology shapes societies and human interactions, and likewise technology itself is shaped by social, economic, and political forces. Therefore, the socio-technical landscape is constantly evolving. Usability professionals have developed new usability methods and processes in order to address these changes in the socio-technical landscape. Likewise, the very concept of usability has been evolving to better fit into this ever changing socio-technical landscape. The evolved and adapted concept of usability has been feeding back to its socio-technical environment, thus creating a feedback loop. This position paper reflects this feedback loop and the concept of usability as a means of communication and shared language between stakeholders in the socio-technical systems development context from the cybernetics perspective.

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Series: CEUR workshop proceedings
ISSN: 1613-0073
ISSN-E: 1613-0073
ISSN-L: 1613-0073
Issue: 2789
Pages: 28 - 33
Host publication: Proceedings of the 6th International Workshop on Socio-Technical Perspective in IS Development (STPIS 2020)
Host publication editor: Bednar, Peter
Nolte, Alexander
Rajanen, Mikko
Hult, Helena Vallo
Islind, Anna Sigridur
Pigni, Federico
Conference: International Workshop on Socio-Technical Perspective in IS Development
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Copyright information: © 2020 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0). CEUR Workshop Proceedings (