Ukpabi, D., Olaleye, S., & Karjaluoto, H. (2021). Factors Influencing Tourists’ Intention to Use COVID-19 Contact Tracing App. In Information and Communication Technologies in Tourism 2021 (pp. 504–516). Springer International Publishing. https://doi.org/10.1007/978-3-030-65785-7_48
Factors influencing tourists’ intention to use COVID-19 contact tracing app
|Author:||Ukpabi, Dandison1; Olaleye, Sunday2; Karjaluoto, Heikki1|
1University of Jyväskylä, Jyväskylä, Finland
2University of Oulu, Oulu, Finland
|Online Access:||PDF Full Text (PDF, 0.3 MB)|
|Persistent link:|| http://urn.fi/urn:nbn:fi-fe202102154797
|Publish Date:|| 2021-02-15
The purpose of this study was to develop and test a model that explores the antecedents of tourists’ acceptance of COVID-19 contact tracing app (CTA). Data was obtained from a crowdsourcing platform (Pollfish), in which 400 respondents answered the questionnaire. We used SmartPLS to analyse the data. Results reveal that trust and structural assurance have the strongest relationship. Furthermore, the relationship between trust and destination safety was positive. Finally, self-efficacy moderated the relationship between trust and intention, implying that trust was stronger for tourists who have higher levels of self-efficacy. Recommendations are offered.
|Pages:||504 - 516|
Information and Communication Technologies in Tourism 2021 : Proceedings of the ENTER 2021 eTourism Conference
|Host publication editor:||
Stienmetz, Jason L.
Information and Communication Technologies in Tourism
|Type of Publication:||
A4 Article in conference proceedings
|Field of Science:||
512 Business and management
113 Computer and information sciences
© The Author(s) 2021. This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.