University of Oulu

Hurmelinna-Laukkanen, P., Nätti, S., & Pikkarainen, M. (2021). Orchestrating for lead user involvement in innovation networks. Technovation, 108, 102326.

Orchestrating for lead user involvement in innovation networks

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Author: Hurmelinna-Laukkanen, Pia1; Nätti, Satu1; Pikkarainen, Minna2
Organizations: 1University of Oulu Business School, Unit of Marketing, Management and International Business, University of Oulu, PO Box 4600, 90014, Finland
2University of Oulu Business School, Martti Ahtisaari Institute, PO Box 4600, 90014, University of Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 5.1 MB)
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Language: English
Published: Elsevier, 2021
Publish Date: 2021-06-29


To respond to the notable changes in the field of healthcare, innovation networks bringing together industry and public sector actors are needed. Subsequently, the orchestration of such networks has attracted increasing attention. However, most research on network orchestration takes the point of view of the orchestrator and/or the innovation producers. It lacks explicit discussion on the users, especially lead users, in the network orchestration context. On the other hand, while the user-innovation literature tells how lead users can be involved in innovation processes, it focuses on those managerial actions that are meant to specifically influence lead users and misses the network-wide orchestration-related dynamics. Furthermore, a lead user discussion with a focus on customers viewing market trends does not necessarily fully acknowledge healthcare professionals or end users of public sector services. This study starts to bridge these discussions as it introduces findings from a theoretical examination and an illustrative case study. It provides a context-sensitive approach to innovation network orchestration in a situation where active involvement of lead users is crucial for the functioning of the innovation network. Acknowledging the interaction between the innovation network orchestrator, innovating companies, and lead users adds to existing knowledge on how to orchestrate innovation networks.

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Series: Technovation
ISSN: 0166-4972
ISSN-E: 1879-2383
ISSN-L: 0166-4972
Volume: 108
Article number: 102326
DOI: 10.1016/j.technovation.2021.102326
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Funding: Business Finland (Wille project).
Copyright information: © 2021 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (