University of Oulu

Olaleye S.A., Gutiérrez-Leefmans M. (2021) The Use of mPOS in Mexico. In: Salvendy G., Wei J. (eds) Design, Operation and Evaluation of Mobile Communications. HCII 2021. Lecture Notes in Computer Science, vol 12796. Springer, Cham. https://doi.org/10.1007/978-3-030-77025-9_18

The use of mPOS in Mexico

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Author: Gutierrez-Leefmans, Manuela1; Olaleye, Sunday Adewale2
Organizations: 1Universidad de las Américas Puebla, C.P. 72810, México
2Oulu Business School, University of Oulu, Oulu, 90570, Finland
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
Persistent link: http://urn.fi/urn:nbn:fi-fe2021081343214
Language: English
Published: Springer Nature, 2021
Publish Date: 2021-08-13
Description:

Abstract

Economies around the world are migrating to either “cashless” or “less cash” models. Latin America is no exception. Mexico, with its considerable population and large economy, including many small and medium enterprises, already offers a variety of mPOS brands. Despite this, most literature on cashless societies has focused on developed countries and other innovative emerging nations such as Nigeria, leaving the Latin American region out of its scope. This paper presents a model of mPOS use in Mexico based on a survey of graduate and undergraduate students. Using structural equation modelling (SEM) variables such as lifestyle, ease of use and carbon footprint produced interesting results. The study finds that users’ lifestyle is the highest predictor of mPOS in Mexico. Also, carbon footprint predicts mPOS use while the user’s perception of ease of use did not predict the mPOS use. The study also concludes that mPOS in Mexico will promote a green environment and make Mexican society healthy. Managerial wise, this study suggests that the mPOS service providers in Mexico should pay closer attention to mPOS users’ lifestyle. Besides, mPOS service providers should consider the carbon footprint and lifestyle when addressing their product to a specific customer segment.

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Series: Lecture notes in computer science
ISSN: 0302-9743
ISSN-E: 1611-3349
ISSN-L: 0302-9743
ISBN: 978-3-030-77025-9
ISBN Print: 978-3-030-77024-2
Volume: 12796
Pages: 207 - 218
DOI: 10.1007/978-3-030-77025-9_18
OADOI: https://oadoi.org/10.1007/978-3-030-77025-9_18
Host publication: Design, Operation and Evaluation of Mobile Communications : HCII 2021
Host publication editor: Salvendy, Gavriel
Wei, June
Conference: International Conference on Human-Computer Interaction
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
512 Business and management
Subjects:
Copyright information: © Springer Nature Switzerland AG 2021. The final authenticated version is available online at https://doi.org/10.1007/978-3-030-77025-9_18.