University of Oulu

Stefan, I., Hurmelinna-Laukkanen, P., Vanhaverbeke, W., & Oikarinen, E.-L. (2022). The dark side of open innovation: Individual affective responses as hidden tolls of the paradox of openness. Journal of Business Research, 138, 360–373.

The dark side of open innovation : individual affective responses as hidden tolls of the paradox of openness

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Author: Stefan, Ioana1; Hurmelinna-Laukkanen, Pia2; Vanhaverbeke, Wim3;
Organizations: 1School of Innovation, Design and Engineering, Mälardalen University, Sweden
2Oulu Business School, University of Oulu, Finland
3Faculty of Business and Economics, University of Antwerp, Belgium
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 5 MB)
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Language: English
Published: Elsevier, 2022
Publish Date: 2021-09-24


While creating value in open innovation (OI) requires knowledge sharing, appropriating value in OI entails some closedness and protectiveness. Hence, tensions between generating and appropriating value, known as the paradox of openness, may emerge in OI collaborations. Such tensions have been scarcely explored at the micro-level, even though it is a crucial piece to fully grasping the paradox of openness. Our study bridges this gap by examining individuals’ affective responses to tensions and their outcomes in OI, thereby capturing the microfoundations of the paradox of openness. The study adopts an inductive qualitative approach and delineates various micro-level coping mechanisms that build on figurative language and humor. Accordingly, our study reveals hidden tolls of the paradox of openness, highlighted by the dominance of destructive rather than constructive affective responses. These hidden tolls illuminate a “dark side” of OI, which taps into the potential failures and high costs of opening up.

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Series: Journal of business research
ISSN: 0148-2963
ISSN-E: 1873-7978
ISSN-L: 0148-2963
Volume: 138
Pages: 360 - 373
DOI: 10.1016/j.jbusres.2021.09.028
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Copyright information: © 2021 The Author(s). Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (