University of Oulu

Aale Luusua and Johanna Ylipulli. 2021. Nordic Cities Meet Artificial Intelligence: City Officials’ Views on Artificial Intelligence and Citizen Data in Finland. In C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech (C&T '21). Association for Computing Machinery, New York, NY, USA, 51–60. DOI:

Nordic cities meet artificial intelligence : city officials’ views on artificial intelligence and citizen data in Finland

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Author: Luusua, Aale1; Ylipulli, Johanna2
Organizations: 1University of Oulu, INTERACT research group
2Aalto University, Department of Computer Science
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
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Language: English
Published: Association for Computing Machinery, 2021
Publish Date: 2021-10-22


In this paper, we explore Finnish city officials’ attitudes, knowledge and relationship towards the use of artificial intelligence (AI) in their cities through topical expert interviews. Our interviewees came from two metropolitan area cities, Helsinki and Espoo, which have taken an active role in attempting to utilize various novel technologies. Through these interviews, we identify and discuss key issues in the infusion of AI into cities. These interviewees were key players in their respective cities’ response to the challenge and opportunity of novel technologies, including AI. As such, while our sampling is small, these interviewees are a good representation of the relevant individuals who hold sway over the thoughts, visions, ideas and challenges that are recognized in their respective organizations. We ask, how do these individuals understand AI and gauged through their views, how are these cities prepared for the increasing and continuous infusion of artificial intelligence technologies in these cities’ agendas, practices and projects?

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ISBN Print: 978-1-4503-9056-9
Pages: 51 - 60
DOI: 10.1145/3461564.3461571
Host publication: Proceedings of the 10th International Conference on Communities and Technologies: Wicked Problems in the Age of Tech, C and T 2021
Conference: International Conference on Communities and Technologies
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Funding: We would like to extend our sincerest thanks to our interviewees, without whom this study would not have been possible, as well as our reviewers for their valuable insights. Dr. Luusua would also like to acknowledge the grant n:o 316136 from the Academy of Finland for the project Experiencing Artificial Intelligence in the Smart City (AICity). Dr. Ylipulli would like to acknowledge grant n:o 332143 from the Academy of Finland for the project Digital Inequality in Smart Cities (DISC).
Academy of Finland Grant Number: 316136
Detailed Information: 316136 (Academy of Finland Funding decision)
Copyright information: © 2021 Copyright held by the owner/author(s). Publication rights licensed to ACM. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the 10th International Conference on Communities and Technologies: Wicked Problems in the Age of Tech, C and T 2021,