Abstract

In this paper, we explore Finnish city officials’ attitudes, knowledge and relationship towards the use of artificial intelligence (AI) in their cities through topical expert interviews. Our interviewees came from two metropolitan area cities, Helsinki and Espoo, which have taken an active role in attempting to utilize various novel technologies. Through these interviews, we identify and discuss key issues in the infusion of AI into cities. These interviewees were key players in their respective cities’ response to the challenge and opportunity of novel technologies, including AI. As such, while our sampling is small, these interviewees are a good representation of the relevant individuals who hold sway over the thoughts, visions, ideas and challenges that are recognized in their respective organizations. We ask, how do these individuals understand AI and gauged through their views, how are these cities prepared for the increasing and continuous infusion of artificial intelligence technologies in these cities’ agendas, practices and projects?