University of Oulu

Siamak Seyfi, S. Mostafa Rasoolimanesh, Ali Vafaei-Zadeh & Kourosh Esfandiar (2021) Can tourist engagement enhance tourist behavioural intentions? A combination of PLS-SEM and fsQCA approaches, Tourism Recreation Research, DOI: 10.1080/02508281.2021.1981092

Can tourist engagement enhance tourist behavioural intentions? : a combination of PLS-SEM and fsQCA approaches

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Author: Seyfi, Siamak1; Rasoolimanesh, S. Mostafa2; Vafaei-Zadeh, Ali3;
Organizations: 1Geography Research Unit, University of Oulu, Finland
2Centre for Research and Innovation in Tourism (CRiT), Taylor’s University, Subang Jaya, Malaysia
3Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia
4School of Business and Law, Edith Cowan University, Australia
Format: article
Version: accepted version
Access: open
Online Access: PDF Full Text (PDF, 0.3 MB)
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Language: English
Published: Informa, 2021
Publish Date: 2023-04-21


This study aims to investigate the effects of tourist engagement dimensions on revisit and Word of Mouth (WOM) intentions of heritage tourists. The data were collected from domestic tourists in the heritage city of Kashan, Iran. To analyse the collected data, this study applies Partial Least Squares — Structural Equation Modelling (PLS-SEM) as a symmetric analysis technique, as well as fuzzy-set Qualitative Comparative Analysis (fsQCA) as an asymmetric analysis approach to strengthen the findings. The findings of PLS-SEM showed the significant effect of the absorption dimension on revisit intention, whereas these results demonstrated the significant effects of the dimensions of interaction, and identification on WOM intention. However, the results of fsQCA identified more heterogeneous combinations of dimensions of visitor engagement to predict revisit and WOM intentions. Overall, this study contributes to the extant literature on tourist engagement by constructing a composite picture of tourist engagement dimensions on the behavioural intentions of heritage tourists. The study’s theoretical contributions, its restrictions and practical implications for heritage site operators are further discussed.

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Series: Tourism recreation research
ISSN: 0250-8281
ISSN-E: 2320-0308
ISSN-L: 0250-8281
Volume: In press
DOI: 10.1080/02508281.2021.1981092
Type of Publication: A1 Journal article – refereed
Field of Science: 520 Other social sciences
Copyright information: © 2021 Informa UK Limited, trading as Taylor & Francis Group. This is an Accepted Manuscript of an article published by Taylor & Francis in Tourism Recreation Research on 21 Oct 2021, available online: