University of Oulu

Eckhardt, J., Aapaoja, A., & Haapasalo, H. (2020). Public-private-people partnership networks and stakeholder roles within maas ecosystems: In A. M. Amaral, L. Barreto, S. Baltazar, J. P. Silva, & L. Gonçalves (Eds.), Practice, Progress, and Proficiency in Sustainability (pp. 21–50). IGI Global.

Public-private-people partnership networks and stakeholder roles within MaaS ecosystems

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Author: Eckhardt, Jenni1; Aapaoja, Aki1; Haapasalo, Harri2
Organizations: 1VTT Technical Research Centre of Finland Ltd., Finland
2University of Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.8 MB)
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Language: English
Published: IGI Global, 2020
Publish Date: 2022-01-28


Mobility as a service (MaaS) is an emerging concept offering integrated mobility services. Combining different transport modes and services, as well as collaboration of stakeholders, are prerequisites for viable and attractive MaaS services. MaaS is expected to increase the sustainability and efficiency of transport. Public-private-people partnership (PPPP) networks are seen as a potential solution to meet these expectations, especially in rural areas. The purpose here is to present a PPPP network for MaaS, which integrates market-based mobility services and subsidized transportation. The chapter also describes the roles and responsibilities of primary and secondary MaaS stakeholders at different levels, including authority, service provider, MaaS operator, and user levels.

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ISBN: 978-1-7998-1614-0
ISBN Print: 978-1-7998-1615-7
Pages: 21 - 50
DOI: 10.4018/978-1-7998-1614-0.ch002
Host publication: Implications of mobility as a service (MaaS) in urban and rural environments : emerging research and opportunities
Host publication editor: Amaral, António Manuel
Barreto, Luís
Baltazar, Sara
Silva, João Pedro
Gonçalves, Luísa
Type of Publication: A3 Book chapter
Field of Science: 222 Other engineering and technologies
Funding: This research was supported by the Conference of European Directors of Roads (CEDR) Transnational Road Research Programme and the Development Fund of the Ministry of Agriculture and Forestry of Finland.
Copyright information: © 2020 IGI Global. The final authenticated version is available online at