University of Oulu

Brzustewicz, P., Escher, I., Hatami, A., Hermes, J., Keränen, A., & Ulkuniemi, P. (2022). Emergence of social impact in company–NGO relationships in corporate volunteering. Journal of Business Research, 140, 62–75.

Emergence of social impact in company–NGO relationships in corporate volunteering

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Author: Brzustewicz, Paweł1; Escher, Iwona1; Hatami, Akram2;
Organizations: 1Faculty of Economic Sciences and Management, Nicolaus Copernicus University, ul. Gagarina 13a, 87-100 Toruń, Poland
2Oulu Business School, University of Oulu, Pentti Kaiteran katu 1, 90014 Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 1.1 MB)
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Language: English
Published: Elsevier, 2022
Publish Date: 2022-06-21


Companies increasingly engage in corporate volunteering (CV), in which employees are encouraged to partake in societally beneficial activities that are organized by their employer in collaboration with non-governmental organizations (NGOs). In addition to direct effects for CV beneficiaries, company–NGO relationships in CV also generate a variety of effects through the individuals and organizations involved, resulting in the emergence of social impact. This study examines the emergence of social impact within relationships between companies and NGOs in CV. Existing research on CV, social impact, and value creation in business relationships is employed to examine the social impact emerging from such relationships. Four cases of CV projects undertaken by companies with NGOs are analyzed. The present study concludes that social impact emerges in company–NGO relationships in CV throughout the duration of the relationship and the volunteering project episodes and through the interplay of value created at individual, organizational and societal levels.

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Series: Journal of business research
ISSN: 0148-2963
ISSN-E: 1873-7978
ISSN-L: 0148-2963
Volume: 140
Pages: 62 - 75
DOI: 10.1016/j.jbusres.2021.11.089
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Funding: The corresponding author gratefully acknowledges the financial support from theFoundation for Economic Education (Grant ID: 6437-88c52) in Finland and the Finnish Cultural Foundation (Grant ID: 60202418). The paper was developed as part of the project “Positive social change in the organization as a factor of company involvement in the implementation of sustainable development” in Poland. The project was founded by the National Science Center, on decision number DEC-2017/25/B/HS4/01113.
Copyright information: © 2021 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (