Abstract

Context: In despite of agile and rapid software development (ARSD) being researched and applied extensively, managing quality requirements (QRs) are still challenging. As ARSD processes produce a large amount of data, measurement has become a strategy to facilitate QR management.

Objective: This study aims to survey the literature related to QR management through metrics in ARSD, focusing on: bibliometrics, QR metrics, and quality-related indicators used in quality management.

Methods: The study design includes the definition of research questions, selection criteria, and snowballing as search strategy.

Results: We selected 61 primary studies (2001–2019). Despite a large body of knowledge and standards, there is no consensus regarding QR measurement. Terminology is varying as are the measuring models. However, seemingly different measurement models do contain similarities.

Conclusions: The industrial relevance of the primary studies shows that practitioners have a need to improve quality measurement. Our collection of measures and data sources can serve as a starting point for practitioners to include quality measurement into their decision-making processes. Researchers could benefit from the identified similarities to start building a common framework for quality measurement. In addition, this could help researchers identify what quality aspects need more focus, e.g., security and usability that have surprisingly few metrics reported.