University of Oulu

Tuomela, Sanna; Iivari, Netta; and Svento, Rauli, "Drivers and Barriers to the Adoption of Smart Home Energy Management Systems – Users’ Perspective" (2021). ACIS 2021 Proceedings. 71.

Drivers and barriers to the adoption of smart home energy management systems : users’ perspective

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Author: Tuomela, Sanna1; Iivari, Netta1; Svento, Rauli2
Organizations: 1Interact Research Unit, University of Oulu, Oulu, Finland
2Oulu Business School, University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.2 MB)
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Language: English
Published: Australasian Conference on Information Systems, 2021
Publish Date: 2022-06-20


Smart home energy management system (SHEMS) is a technology, through which households can decrease and manage energy consumption and avoid demand peaks. For a significant sustainable impact, SHEMS should be adopted on a large scale. Based on semi-structured interviews with three user groups (new, prospective and experienced users) from 28 households we identify drivers and barriers to the adoption of SHEMS. The key drivers to adopt SHEMS are saving energy for economic and environmental reasons, increased comfort of living, safety and curiosity. Yet, there is a lack of knowledge on SHEMS and how it relates to the larger energy system and use of renewable energy. Price of SHEMS and estimated low ROI, too complicated systems, and retrofitting problems also slow down the adoption. The results inform Information Systems research on sustainable and smart home technologies, including implications for the design of future home energy management technologies and policy planning.

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Article number: 71
Host publication: ACIS 2021 Proceeding
Conference: Australasian Conference on Information Systems
Type of Publication: D3 Professional conference proceedings
Field of Science: 113 Computer and information sciences
Funding: This research was funded by Fortum and Neste Foundation, grant numbers 20190098 and 20200099, and the Academy of Finland Strategic Research Council project BC-DC (AKA292854). ST acknowledges Municipality of Ii, Micropolis, and SITRA (The Finnish Innovation Fund) for supporting the research.
Academy of Finland Grant Number: 292854
Detailed Information: 292854 (Academy of Finland Funding decision)
Copyright information: © 2021 Sanna Tuomela, Rauli Svento and Netta Iivari. This is an open-access article licensed under a Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original authors and ACIS are credited.