University of Oulu

Obinna Alo, Sir Cary Cooper, Ahmad Arslan & Shlomo Tarba (2022) Exploring the impacts of transformational supervision on supermarket store managers’ creativity: evidence from Nigeria, South Africa, and the United Kingdom, International Studies of Management & Organization, 52:2, 138-161, DOI: 10.1080/00208825.2022.2072069

Exploring the impacts of transformational supervision on supermarket store managers’ creativity : evidence from Nigeria, South Africa, and the United Kingdom

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Author: Alo, Obinna1; Cooper, Sir Cary2; Arslan, Ahmad3;
Organizations: 1Business School, Edge Hill University, Ormskirk, UK
2Alliance Manchester Business School, University of Manchester, Manchester, UK
3Department of Marketing, Management & International Business, Oulu Business School, University of Oulu, Oulu, Finland
4Birmingham Business School, University of Birmingham, Birmingham, UK
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 2.3 MB)
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Language: English
Published: Informa, 2022
Publish Date: 2022-08-24


The current article is one of the rare studies to specifically focus on the contextual conditions under which the learning-related actions of transformational supervisors’ help retailing supermarkets’ store managers to learn and engage in behaviors that produce creative outcomes. We use a qualitative research approach with the data based on in-depth semi structured interviews with 40 retailing supermarkets’ store managers in Nigeria, South Africa and the UK. Our findings show that transformational supervision significantly boosts store managers’ creativity, facilitated by fostering store managers’ learning orientation, creative role identity (CRI) and creative self-efficacy (CSE), in all three contexts. From our findings, we have developed a model that symbolize the role of transformational supervisors in fostering store managers’ creativity, which provides a baseline for supermarkets in (re)evaluating the significance of their leadership styles on follower creativity.

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Series: International studies of management & organization
ISSN: 0020-8825
ISSN-E: 1558-0911
ISSN-L: 0020-8825
Volume: 52
Issue: 2
Pages: 138 - 161
DOI: 10.1080/00208825.2022.2072069
Type of Publication: A1 Journal article – refereed
Field of Science: 512 Business and management
Copyright information: © 2022 The Author(s). Published with license by Taylor & Francis Group, LLC. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (, which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.