University of Oulu

Annunen, P., Tella, J., Pekki, S. and Haapasalo, H. (2022), "Maintenance capability creation for buildings – concurrent process with design and construction", Journal of Facilities Management, Vol. ahead-of-print No. ahead-of-print.

Maintenance capability creation for buildings : concurrent process with design and construction

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Author: Annunen, Petteri1; Tella, Juho1; Pekki, Sini1;
Organizations: 1Department of Industrial Engineering and Management, University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 1.1 MB)
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Language: English
Published: Emerald, 2022
Publish Date: 2022-11-23


Purpose: This study describes how maintenance capability should be created during the design and construction phases of construction projects. Purpose of the abstract to define the elements for creating the maintenance capability and the process to be used in construction life cycle projects for buildings.

Design/Methodology/Approach: An inductive and qualitative research method was used to construct the proposed process based on the literature and 18 interviews in two large construction companies.

Findings: The results indicate that the maintenance phase is usually overlooked during the design and construction phases, and capabilities are not systematically built. In particular, processes are lacking in data management, causing severe problems in maintenance.

Originality/value: This study presents a process including key requirements and activities for creating maintenance capability in conjunction with the design and construction phases, which is novel to the literature. The validated process can be adapted based on the needs of the construction company.

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Series: Journal of facilities management
ISSN: 1472-5967
ISSN-E: 1741-0983
ISSN-L: 1472-5967
DOI: 10.1108/JFM-05-2022-0052
Type of Publication: A1 Journal article – refereed
Field of Science: 222 Other engineering and technologies
Copyright information: © Petteri Annunen, Juho Tella, Sini Pekki and Harri Haapasalo. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial & non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at