University of Oulu

Laukka, E., Kanste, O., Heponiemi, T., & Pölkki, T. (2022). Finnish primary care leaders’ perceptions of leadership in digital health services: An inductive content analysis. International Journal of Healthcare Technology and Management, 19(3/4), 280-302.

Finnish primary care leaders’ perceptions of leadership in digital health services : an inductive content analysis

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Author: Laukka, Elina1,2; Pölkki, Tarja1,3; Heponiemi, Tarja2;
Organizations: 1Research Unit of Nursing Science and Health Management, University of Oulu, Oulu, Finland
2Health and Social Service System Research Group, Finnish Institute for Health and Welfare, Helsinki, Finland
3Medical Research Center, Oulu University Hospital, Oulu, Finland
Format: article
Version: accepted version
Access: embargoed
Persistent link:
Language: English
Published: Inderscience, 2022
Publish Date: 2024-01-11


The role of leadership in how digital health services are managed has not been extensively covered. Most of the research concerning leadership in digital services has concentrated on digital service implementation, which represents only one element of leadership. Thus, further research is needed to provide a comprehensive description of leadership in digital services. This study aimed to describe primary care leaders’ perceptions of leadership in digital health services. A descriptive qualitative study involving 21 semi-structured interviews was conducted with Finnish primary care leaders in different leadership positions. Inductive content analysis was used to analyse the collected data. The following six main categories were formed: strategic leadership; operative leadership; transformational leadership; competence leadership; remote leadership; and leading collaboration and co-creation. The present research has shown that healthcare leaders require education that will provide adequate digital health capability to face today’s complex, and constantly changing, digital healthcare environment.

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Series: International journal of healthcare technology and management
ISSN: 1368-2156
ISSN-E: 1741-5144
ISSN-L: 1368-2156
Volume: 19
Issue: 3/4
Pages: 280 - 302
DOI: 10.1504/ijhtm.2022.10050646
Type of Publication: A1 Journal article – refereed
Field of Science: 3141 Health care science
Funding: This study was supported by the Strategic Research Council at the Academy of Finland [grant number 327145].
Copyright information: © 2022 Inderscience Enterprises Ltd.