University of Oulu

Timo Tokkonen, Atte Kinnula, Marianne Kinnula, Kari Kuutti, Work practice view to digitalization – A literature review, Procedia Computer Science, Volume 219, 2023, Pages 815-823, ISSN 1877-0509,

Work practice view to digitalization : a literature review

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Author: Tokkonen, Timo1; Kinnula, Atte2; Kinnula, Marianne1;
Organizations: 1University of Oulu, P.O.Box 8000, 90014 University of Oulu, Finland
2VTT Technical Research Centre of Finland, P.O.Box 1000, 02044 VTT, Finland.
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.6 MB)
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Language: English
Published: Elsevier, 2023
Publish Date: 2023-03-28


Initially felt at the knowledge work, novel technologies are making headway beyond that, impacting employees from offices to factory floors. We review previous Information Systems research with the focus on introducing novel digital technologies in work practice. We provide an overview on the drivers for introducing the change, how the drivers transition into actual change at work practice, involved actors and role of workers in the change initiative, as well as outcomes and success factors for the initiatives. We highlight the need for the affected persons to participate in the planning and design of the technological changes as a critical component in digital transformations.

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Series: Procedia. Computer science
ISSN: 1877-0509
ISSN-E: 1877-0509
ISSN-L: 1877-0509
Volume: 219
Pages: 815 - 823
DOI: 10.1016/j.procs.2023.01.355
Host publication: CENTERIS – International Conference on ENTERprise Information Systems / ProjMAN –International Conference on Project MANagement / HCist– International Conference on Health and Social Care Information Systems and Technologies 2022
Host publication editor: Martinho, Ricardo
Rijo, Rui
Manuela, Maria
Conference: International Conference on ENTERprise Information Systems
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Funding: This research is connected to the GenZ project, a strategic profiling project in human sciences at the University of Oulu. The project is supported by the Academy of Finland (grant agreement No. 318930, Profi4) and the University of Oulu.
Copyright information: © 2023 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (