Work practice view to digitalization : a literature review
Tokkonen, Timo; Kinnula, Atte; Kinnula, Marianne; Kuutti, Kari (2023-03-22)
Timo Tokkonen, Atte Kinnula, Marianne Kinnula, Kari Kuutti, Work practice view to digitalization – A literature review, Procedia Computer Science, Volume 219, 2023, Pages 815-823, ISSN 1877-0509, https://doi.org/10.1016/j.procs.2023.01.355
© 2023 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0).
https://creativecommons.org/licenses/by-nc-nd/4.0/
https://urn.fi/URN:NBN:fi-fe2023032833481
Tiivistelmä
Abstract
Initially felt at the knowledge work, novel technologies are making headway beyond that, impacting employees from offices to factory floors. We review previous Information Systems research with the focus on introducing novel digital technologies in work practice. We provide an overview on the drivers for introducing the change, how the drivers transition into actual change at work practice, involved actors and role of workers in the change initiative, as well as outcomes and success factors for the initiatives. We highlight the need for the affected persons to participate in the planning and design of the technological changes as a critical component in digital transformations.
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