University of Oulu

Oduor, M. (2022). Digital Solutions for the Marginalised in Society: A Review of Systems to Address Homelessness and Avenues for Further Research. In: Li, H., Ghorbanian Zolbin, M., Krimmer, R., Kärkkäinen, J., Li, C., Suomi, R. (eds) Well-Being in the Information Society: When the Mind Breaks. WIS 2022. Communications in Computer and Information Science, vol 1626. Springer, Cham.

Digital solutions for the marginalised in society : a review of systems to address homelessness and avenues for further research

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Author: Oduor, Michael1,2
Organizations: 1Institute of Rehabilitation, JAMK University of Applied Sciences, Jyväskylä, Finland
2OASIS Research Unit, Faculty of Information Technology and Electronic Engineering, University of Oulu, Oulu, Finland
Format: article
Version: accepted version
Access: embargoed
Persistent link:
Language: English
Published: Springer Nature, 2022
Publish Date: 2023-08-18


The use of technology to access information and other services is increasingly seen as an integral element to enhance participation in society. Recent years have seen an increase in research focusing on information and communication technologies for marginalised groups such as those experiencing homelessness. With reports of increasing levels of homelessness in Europe and beyond, an understanding of the current literature exploring how information and communication technologies are used to address homelessness and how this may impact the well-being of the homeless is of relevance to policymakers and social service organisations. This research aims to address this by investigating the use of digital solutions to serve those experiencing homelessness. The study explored and synthesised peer-reviewed literature to understand the use of technology to address homelessness. Preliminary findings highlight perceptions and use of various technologies among homeless people and the communication patterns of the homeless. Overall, the research shows how technology enables the homeless to access information and services and why it is important for vulnerable groups to be socially and digitally connected.

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Series: Communications in computer and information science
ISSN: 1865-0929
ISSN-E: 1865-0937
ISSN-L: 1865-0929
ISBN: 978-3-031-14832-3
ISBN Print: 978-3-031-14831-6
Volume: 1626
Article number: 9
DOI: 10.1007/978-3-031-14832-3_9
Host publication: Well-Being in the Information Society: When the Mind Breaks, 9th International Conference, WIS 2022, August 25–26, 2022, Turku, Finland
Host publication editor: Li, Hongxiu
Zolbin, Maehed Ghorbanian
Krimmer, Robert
Kärkkäinen, Jukka
Li, Chenglong
Suomi, Reima
Conference: International Conference on Well-Being in the Information Society
Type of Publication: A4 Article in conference proceedings
Field of Science: 520 Other social sciences
Funding: The author acknowledges grant support from KAUTE Foundation.
Copyright information: © 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG.