University of Oulu

Niva, A., Markkula, J. (2022). Communication Skills Requirements of Junior Software Engineers − Analysis of Job Ads. In: Taibi, D., Kuhrmann, M., Mikkonen, T., Klünder, J., Abrahamsson, P. (eds) Product-Focused Software Process Improvement. PROFES 2022. Lecture Notes in Computer Science, vol 13709. Springer, Cham.

Communication skills requirements of junior software engineers : analysis of job ads

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Author: Niva, Anu1; Markkula, Jouni1
Organizations: 1Empirical Software Engineering in Software, Systems and Services (M3S), University of Oulu, 90570, Oulu, Finland
Format: article
Version: accepted version
Access: embargoed
Persistent link:
Language: English
Published: Springer Nature, 2022
Publish Date: 2023-11-14


Software engineering (SE) profession requires various technical and non-technical skills. The skills required are influenced by the changes in the field, industry, and global trends. The changes are also reflected in the recruitment. To understand the current situation and expectations from jobseekers, this study investigates how language, intercultural, and communication skills are presented in the job ads applicable to junior software engineers. The study is based on job ads published in the Vacancies job seeking service maintained by Public Employment and Business Service in Finland. Data contained 166 job ads of which 60% were published in Finnish and 40% in English. Data analysis was based on content and thematic analysis. Based on the job ads, language, both Finnish and English, and communication skills were largely presented and required from junior software engineers, but intercultural skills and multiculturalism were almost missing. The job ads described a multifaceted, multidisciplinary communication environment where junior software engineers work. Moreover, Finnish SE labor markets have needs for fluent Finnish and English speakers; Finnish SE working environment is almost bilingual in practice. Intercultural aspects of communication were not generally visible. The peculiarities of intercultural communication are either not understood or not been aware of in designing the job ads. Moreover, the language of the ad indicates the needs and awareness. The job ads written in English highlight English skills, present Finnish skills mainly as an advantage, and emphasize communication and intercultural skills.

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Series: Lecture notes in computer science
ISSN: 0302-9743
ISSN-E: 1611-3349
ISSN-L: 0302-9743
ISBN: 978-3-031-21388-5
ISBN Print: 978-3-031-21387-8
Volume: 13709
Pages: 201 - 216
DOI: 10.1007/978-3-031-21388-5_14
Host publication: Product-Focused Software Process Improvement: 23rd International Conference, PROFES 2022, Jyväskylä, Finland. November 21–23, 2022, Proceedings
Host publication editor: Taibi, Davide
Kuhrmann, Marco
Mikkonen, Tommi
Klünder, Jil
Abrahamsson, Pekka
Conference: International Conference on Product-Focused Software Process Improvement
Type of Publication: A4 Article in conference proceedings
Field of Science: 113 Computer and information sciences
Copyright information: © 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG.