University of Oulu

Huttunen, A. (2023). “I had to teach my own doctor what this was about”: Information sharing barriers and information evaluation of Finnish transgender people. Library & Information Science Research, 45(2), 101235.

“I had to teach my own doctor what this was about” : information sharing barriers and information evaluation of Finnish transgender people

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Author: Huttunen, Aira1
Organizations: 1Information Studies, Faculty of Humanities, University of Oulu, P.O. Box 1000, FI-90014, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.8 MB)
Persistent link:
Language: English
Published: Elsevier, 2023
Publish Date: 2023-05-11


Although research shows that transgender people face information barriers when seeking gender-affirming care, few studies have investigated their experiences of information sharing and evaluation during patient provider interactions. Focusing on information triangulation and cognitive authorities, this interpretive phenomenological study analyzed data derived from interviews with 19 transgender individuals from Finland using qualitative content analysis. The results indicate that transgender people face several information sharing barriers when seeking gender-affirming care. Barriers were categorized to an atmosphere and transphobia, a lack of information, and the healthcare system itself. Transgender individuals use several information sources to gain information about gender-affirming care. Different information sources can have different authority roles. Based on these roles, information sources can be triangulated to gain information with which to make health-related decisions. The findings have important theoretical and practical implications for library and information science scholars attempting to reduce barriers to health information.

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Series: Library & information science research
ISSN: 0740-8188
ISSN-E: 1873-1848
ISSN-L: 0740-8188
Volume: 45
Issue: 2
Article number: 101235
DOI: 10.1016/j.lisr.2023.101235
Type of Publication: A1 Journal article – refereed
Field of Science: 518 Media and communications
Funding: This research was funded by Kone Foundation.
Copyright information: © 2023 The Author. Published by Elsevier Inc. This is an open access article under the CC BY license (