University of Oulu

Shereni, N.C., Saarinen, J., & Rogerson, C.M. (2022). SUSTAINABLE PRACTICES AND BENEFITS IN THE HOSPITALITY SECTOR OF ZIMBABWE. GeoJournal of Tourism and Geosites, 43(3), 1030–1037.

Sustainable practices and benefits in the hospitality sector of Zimbabwe

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Author: Shereni, Ngoni Courage1,2; Saarinen, Jarkko3,2,4; Rogerson, Christian M.5
Organizations: 1Lupane State University, Department of Accounting and Finance, Lupane, Zimbabwe
2University of Johannesburg, School of Tourism and Hospitality, Johannesburg, South Africa
3University of Oulu, Geography Research Unit, Oulu, Finland
4Department of Civil and Industrial Engineering, Sustainable Destination Development, Uppsala University, Sweden
5School of Tourism and Hospitality, University of Johannesburg, Johannesburg, South Africa
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
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Language: English
Published: Oradea University Press, 2022
Publish Date: 2023-06-12


A vibrant international literature exists around the sustainable practices adopted by accommodation service establishments in the Global North. Literature on sustainability practices by the hospitality sector in the Global South, particularly Southern Africa is still limited. The central aim in this study was to identify the sustainable practices adopted by hospitality establishments in Zimbabwe and to ascertain the advantages of adopting such practices. The research involved a structured questionnaire administered to 125 respondents of hotels, lodges and guest houses. Data analysis involved the application of chi-squared tests to determine the differences in sustainable practices by hotels, lodges and guest houses and an Exploratory Factor Analysis (EFA) undertaken to analyse the benefits of sustainable practices. The findings revealed that practices that result in regulatory compliance and those that can be adopted at a lower cost are most popular in the hospitality sector of Zimbabwe. Three factors were generated from the EFA, namely (1) operations management, (2) partnership and inclusive development, and (3) environmental management. Overall, the research contributes to the limited literature on destinations in the Global South concerning sustainable practices pursued by the hospitality industry.

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Series: GeoJournal of tourism and geosites
ISSN: 2065-1198
ISSN-E: 2065-0817
ISSN-L: 2065-1198
Volume: 43
Issue: 3
Pages: 1030 - 1037
DOI: 10.30892/gtg.43323-917
Type of Publication: A1 Journal article – refereed
Field of Science: 519 Social and economic geography
Copyright information: © The Author(s) 2022. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.