University of Oulu

Myllymäki, S., Laukka, E., & Kanste, O. (2022). Health and social care frontline leaders' perceptions of competence management in telemedicine in Finland: An interview study. Journal of Nursing Management, 30( 7), 2724– 2732.

Health and social care frontline leaders’ perceptions of competence management in telemedicine in Finland : an interview study

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Author: Myllymäki, Suvi1; Laukka, Elina1; Kanste, Outi1,2
Organizations: 1Research Unit of Nursing Science and Health Management, University of Oulu, Oulu, Finland
2Medical Research Center, Oulu University Hospital, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.5 MB)
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Language: English
Published: John Wiley & Sons, 2022
Publish Date: 2023-06-19


Aim: This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.

Background: The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.

Methods: The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care (n = 10) in the spring of 2021. The data were analysed by inductive content analysis.

Results: The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals’ competence in telemedicine.

Conclusions: Achieving the goals set for telemedicine requires ensuring that knowledge from leaders is widely disseminated and shared and that staff are adequately trained. The results can be utilized in the practical work of other telemedicine and in the development of their operations.

Implications for Nursing Management: Managing competence in telemedicine requires from the leaders an encouraging attitude and improved personal interactions in the work community.

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Series: Journal of nursing management
ISSN: 0966-0429
ISSN-E: 1365-2834
ISSN-L: 0966-0429
Volume: 30
Issue: 7
Pages: 2724 - 2732
DOI: 10.1111/jonm.13740
Type of Publication: A1 Journal article – refereed
Field of Science: 316 Nursing
Copyright information: © 2022 The Authors. Journal of Nursing Management published by John Wiley & Sons Ltd. This is an open access article under the terms of theCreative Commons Attribution-NonCommercialLicense, which permits use, distribution and reproduction in anymedium, provided the original work is properly cited and is not used for commercial purposes.