University of Oulu

Kesti, R., Kanste, O., Konttila, J., & Oikarinen, A. (2023). Quality of working life of employees in public healthcare organization in Finland: A cross-sectional study. Nursing Open, 10, 6455–6464.

Quality of working life of employees in public healthcare organization in Finland : a cross-sectional study

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Author: Kesti, Reetta1; Kanste, Outi1; Konttila, Jenni1;
Organizations: 1Research Unit of Nursing Science and Health Management, Faculty of Medicine, University of Oulu, Oulu, Finland
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.4 MB)
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Language: English
Published: John Wiley & Sons, 2023
Publish Date: 2023-10-12


Aim: Work dissatisfaction, burnout and workforce shortage are major problems in healthcare globally, all of which are associated with QWL. Previous studies have found that the QWL of healthcare professionals is moderate or low. The aim was to describe the quality of working life (QWL) of employees working in public healthcare and describe the association between QWL and background variables.

Design: This study had a quantitative cross-sectional survey design.

Methods: Data was collected from the employees of a Finnish healthcare organization in autumn 2021 using an online questionnaire (n = 837). Convenience sampling was used in the selection of the healthcare organization. The study was reported according to STROBE guidelines.

Results: The QWL was moderate, and the mean QWL index calculated from the questionnaire responses was 0.524. The QWL index was lowest in healthcare professionals and highest in upper management, with some dissatisfaction towards leadership noted.

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Series: Nursing open
ISSN: 2054-1058
ISSN-E: 2054-1058
ISSN-L: 2054-1058
Volume: 10
Issue: 9
Pages: 6455 - 6464
DOI: 10.1002/nop2.1896
Type of Publication: A1 Journal article – refereed
Field of Science: 316 Nursing
Copyright information: © 2023 The Authors. Nursing Open published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.