University of Oulu

Akbar, M.A., Khan, A.A., Mahmood, S. et al. SRCMIMM: the software requirements change management and implementation maturity model in the domain of global software development industry. Inf Technol Manag 24, 195–219 (2023).

SRCMIMM : the software requirements change management and implementation maturity model in the domain of global software development industry

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Author: Akbar, Muhammad Azeem1; Khan, Arif Ali2; Mahmood, Sajjad3;
Organizations: 1Department of Information Technology, Lappeenranta University of Technology, 53851, Lappeenranta, Finland
2M3S Empirical Software Engineering Research Unit, University of Oulu, 90570, Oulu, Finland
3Information and Computer Science Department, King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia
4Department of Informatics and Digitalization, Molde University College-Specialized University in Logistics, 6410, Molde, Norway
5Department of Software Engineering, Atilim University, 06830, Ankara, Turkey
Format: article
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 1.4 MB)
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Language: English
Published: Springer Nature, 2022
Publish Date: 2023-11-01


The software industry has widely adopted global software development (GSD) to gain economic benefits. Organizations that engage in GSD face various challenges, the majority being associated with requirements change management (RCM). The key motive of this study is to develop a requirement change management and implementation maturity model (SRCMIMM) for the GSD industry that could help the practitioners to assess and manage their RCM activities. A systematic literature review and questionnaire survey approach are used to identify and validate the critical success factors (CSFs), critical challenges (CCHs), and the related best practices of the RCM process. The investigated CSFs and CCHs are classified into five maturity levels based on the concepts of the existing maturity models in other domains, practitioners’ feedback, and academic research. Every maturity level comprises different CSFs and CCHs that can help assess and manage a firm’s RCM capability. To evaluate the effectiveness of the proposed model, four case studies are conducted in different GSD firms. The SRCMIMM has been developed to assist GSD organizations in improving their RCM process in efficiency and effectiveness.

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Series: Information technology & management
ISSN: 1385-951X
ISSN-E: 1573-7667
ISSN-L: 1385-951X
Volume: 24
Pages: 195 - 219
DOI: 10.1007/s10799-022-00364-w
Type of Publication: A1 Journal article – refereed
Field of Science: 113 Computer and information sciences
Funding: Open Access funding provided by University of Oulu including Oulu University Hospital.
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