JultikaUniversity of Oulu repository

It is crucial for business organizations to constantly find new ways to improve their procedures in order to maintain their position in the industry. One possible way to achieve more cost-effectiveness is to introduce an enterprise resource planning (ERP) system. An ERP system is business solution software that can bring a lot of value to a company by integrating different applications. The main objective of this study was to improve the management of the human and material resources associated with the courses organized by Cimson Koulutuspalvelut Oy (Cimson) by implementing an ERP system that encompassed a resource management module that consisted of calendars collecting and displaying resource usage. The study was motivated by the emerging significance of ERP software among business organizations. Design science research was the utilized research method. The main observation of this study was that the ERP implementation at Cimson was successful. The main contribution of this study was to give more insight into the mitigation of multi-site issues by implementing a browser-based system, reinforcing the social cohesion of the implementation team, and having a person of top management as a solid part of that implementation team.