University of Oulu

Employee Experience as a driver for Customer Experiences : case Nordea RSA

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Author: Lamberg, Emma1; Mattila, Joonas1
Organizations: 1University of Oulu, Oulu Business School, Department of Marketing, Marketing
Format: ebook
Version: published version
Access: restricted
  Theses with restricted access are only available for reading on the e-thesis workstations.
Persistent link: http://urn.fi/URN:NBN:fi:oulu-201805091638
Language: English
Published: Oulu : E. Lamberg ; J. Mattila, 2018
Publish Date: 2018-05-11
Physical Description: 111 p.
Thesis type: Master's thesis
Tutor: Juga, Jari
Hurmelinna-Laukkanen, Pia
Reviewer: Juga, Jari
Hurmelinna-Laukkanen, Pia
Subjects:
Copyright information: © Emma Lamberg, Joonas Mattila, 2018. This publication is copyrighted. You may download, display and print it for your own personal use. Commercial use is prohibited.