University of Oulu

Employee experience as a driver for customer experiences : case Nordea RSA

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Author: Lamberg, Emma1; Mattila, Joonas1
Organizations: 1University of Oulu, Oulu Business School, Department of Marketing, Marketing
Format: ebook
Version: published version
Access: restricted
  Theses with restricted access are only available for reading on the e-thesis workstations.
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Language: English
Published: Oulu : E. Lamberg; J. Mattila, 2018
Publish Date: 2018-05-11
Thesis type: Master's thesis
Tutor: Juga, Jari
Hurmelinna-Laukkanen, Pia
Reviewer: Juga, Jari
Hurmelinna-Laukkanen, Pia
Copyright information: © Emma Lamberg; Joonas Mattila, 2018. This publication is copyrighted. You may download, display and print it for your own personal use. Commercial use is prohibited.