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Quality handbook development in a customer service process : case study food industry company |
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| Author: | Laurila, Mikko1 |
| Organizations: |
1University of Oulu, Oulu Business School, Department of Management and International Business, International Business |
| Format: | ebook |
| Version: | published version |
| Access: | restricted |
| Theses with restricted access are only available for reading on the e-thesis workstations. | |
| Pages: | 88 |
| Persistent link: | http://urn.fi/URN:NBN:fi:oulu-201905081638 |
| Language: | English |
| Published: |
Oulu : M. Laurila,
2019
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| Publish Date: | 2019-05-10 |
| Thesis type: | Master's thesis |
| Tutor: |
Tuunainen, Juha |
| Reviewer: |
Tuunainen, Juha Ahokas, Minna |
| Subjects: | |
| Copyright information: |
© Mikko Laurila, 2019. This publication is copyrighted. You may download, display and print it for your own personal use. Commercial use is prohibited. |