Persuading users into verifying online fake news
Shahriar, Md. (2019-06-20)
Shahriar, Md.
M. Shahriar
20.06.2019
© 2019 Md. Shahriar. Tämä Kohde on tekijänoikeuden ja/tai lähioikeuksien suojaama. Voit käyttää Kohdetta käyttöösi sovellettavan tekijänoikeutta ja lähioikeuksia koskevan lainsäädännön sallimilla tavoilla. Muunlaista käyttöä varten tarvitset oikeudenhaltijoiden luvan.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:oulu-201906212618
https://urn.fi/URN:NBN:fi:oulu-201906212618
Tiivistelmä
Checking authenticity of fake news before sharing online can reduce spread of misinformation. But fact-checking requires cognitive and psychological effort, which people are often not willing to give. Some fact-checking methods might even be counterproductive, entrenching people into their deeply held beliefs. Numerous online fact-checking services have emerged recently which verify false claims to address the issue. While these services are quite efficient technologically, they seriously overlook human behavioral factors associated with fake news.
Persuasive systems have been proven successful in attitudinal and behavioral changes, which could be applied here as behavioral interventions for fact-checking. A review of current fact-checking services showed that they significantly lack persuasive features, resulting in a passive and linear user experience. Findings from cognitive science and persuasion literature paved way for development of a fact-checking mobile application that would encourage users into regular fact-checking.
Qualitative and quantitative evaluation of the artifact showed promise of persuasion in combating fake news. Social support persuasive features were found most effective, followed by tunnelling and self-monitoring. Implications of these findings and future research directions are discussed.
Persuasive systems have been proven successful in attitudinal and behavioral changes, which could be applied here as behavioral interventions for fact-checking. A review of current fact-checking services showed that they significantly lack persuasive features, resulting in a passive and linear user experience. Findings from cognitive science and persuasion literature paved way for development of a fact-checking mobile application that would encourage users into regular fact-checking.
Qualitative and quantitative evaluation of the artifact showed promise of persuasion in combating fake news. Social support persuasive features were found most effective, followed by tunnelling and self-monitoring. Implications of these findings and future research directions are discussed.
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